Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,039 reviews
5 stars
383
4 stars
200
3 stars
190
2 stars
91
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, poorly prepared, or incorrect items.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the kitchen and bathrooms.
Inconsistent Hours
Many customers noted that the location often closed earlier than advertised, causing inconvenience for those expecting 24-hour service.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- AAAMANDA6 days ago1.0Went through the drive thru this morning and picked up breakfast for my Mom and I, She had gotten a Sausage Egg and Cheese Mcmuffin, She went to fix her sandwich and saw there was what looked like cooked mold all through the round egg, She took the egg off and ate the rest, And has been very sick since 830 am..I won't be coming back after that
- MMMonica McFallsNov 11, 20251.0They shorted my granddaughter on the extra fries and they didn't give us a toy in the happy meal. I tried again, and they forgot the apples the next week. Remembered the toy and extra fries. I tried the link and filled out a bunch of information and I haven't gotten reimbursed for my troubles. Only an apology and that they would do better. Ha! Shame on me for thinking it might be better.
- AKAlec KerchnerNov 9, 20251.0Stopped here to get breakfast. The guy over the intercom said "i can only accept cash right now". I said dang I drove all the way into town just for this and someone in the background, rude as hell goes "thats not our problem buddy". They yelled it from somewhere in the restraunt, but the person on drive-thru mic picked it up. They refused to tell me the name of the person who said it so I couldn't call about it. Yeah. I get it, I was annoyed that you're cash only, but who has cash these days and why was I told cards will be back up in 10 minutes? No need to be rude about it.
- BFBre FloresNov 1, 20251.0We went just now to get smoothies the drive thru was lit they had a line got to the speaker sat there for a lil over 5 mins said hello 3 times so we went to the first window just for a guy to walk back and forth see us and not even bother to open it or say anything to us but there were people in front of us getting their orders. Didn’t even bother to leave a sign or have headsets on to let us know if they were taking orders or not
- DLDrake LongoOct 26, 20251.0Me and a friend walked a couple miles in the cold to get to the store around 9:00 at night, closes at 11:00 for inside and we were still denied. I called to ask what that was about and I was completely lied to by the staff itself telling me that there was only one person working and while I'm calling outside I see multiple staff members walking around. Worst experience I have ever had from this establishment.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1300 W Galena, Freeport, IL?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's at 1300 W Galena offer drive-thru service?
Yes, the drive-thru is open 24/7 at this location.
Can I order McDonald's for delivery from the Freeport location?
Yes, delivery is available 24/7 through McDonald's official delivery service.
What pickup options does McDonald's at 1300 W Galena provide?
Curbside pickup is available for this McDonald's location.
How can I place an order using a mobile app for this McDonald's?
You can place orders via the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Freeport, IL?
It is located at 1300 W Galena, Freeport, IL 61032, USA.
Are there any notable places near McDonald's at 1300 W Galena where I can visit before or after dining?
Yes, nearby attractions include the Children's Hands-On Museum of Northwest Illinois, Lincoln Mall shopping center, and Our Journeys Cafe and Boba Shop.
Is there a convenient public transit option near McDonald's at 1300 W Galena?
Yes, the Greyhound Bus Station is nearby, which can help facilitate your trip to and from the McDonald's location.
What other food options are available near McDonald's at 1300 W Galena?
Nearby dining options include The Last Stand American Diner, Happy Wok Pan Asian Restaurant, The Alamo Food Truck, and Custer's Icecream Corral for desserts.