Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,045 reviews
5 stars
387
4 stars
200
3 stars
190
2 stars
91
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Staff Attitude
Many customers noted rude or unhelpful staff, contributing to a negative dining experience.
Inconsistent Hours
Multiple reviews indicated that the location often closes earlier than advertised, leading to customer frustration.
Cleanliness Concerns
Some customers reported unsanitary conditions in the dining area and kitchen.
- SLShawn LDec 20, 20251.0This McDonald's closes when it says they are open online, then when you place orders in the app to pick up at the front counter, they take your money and do not allow you to cancel your order. Then when their management directs you to get it resolved online instead of them doing anything about it at the store, you end up wasting a bunch of time submitting the complaints and emailing customer service AI back and forth with all of the intonation just for them to say sorry you had a bad experience and you don't get refunded or compensated at all!
- SDSusie DonkerDec 12, 20255.0Excellent food and a great staff!
- MPMindy PettengerDec 7, 20251.0Out of the Grinch Meal, Out of the McRib, Out of Ranch. No ketchup or straws, asked for a bunch of Ketchup and she brought 5 packets LOL Food was cold, sent sandwich back 2 times. Got a refund, we will never go back to this location.
- AAAMANDANov 18, 20251.0Went through the drive thru this morning and picked up breakfast for my Mom and I, She had gotten a Sausage Egg and Cheese Mcmuffin, She went to fix her sandwich and saw there was what looked like cooked mold all through the round egg, She took the egg off and ate the rest, And has been very sick since 830 am..I won't be coming back after that
- MMMonica McFallsNov 11, 20251.0They shorted my granddaughter on the extra fries and they didn't give us a toy in the happy meal. I tried again, and they forgot the apples the next week. Remembered the toy and extra fries. I tried the link and filled out a bunch of information and I haven't gotten reimbursed for my troubles. Only an apology and that they would do better. Ha! Shame on me for thinking it might be better.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1300 W Galena, Freeport, IL?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's at 1300 W Galena offer drive-thru service?
Yes, the drive-thru is open 24/7 at this location.
Can I order McDonald's for delivery from the Freeport location?
Yes, delivery is available 24/7 through McDonald's official delivery service.
What pickup options does McDonald's at 1300 W Galena provide?
Curbside pickup is available for this McDonald's location.
How can I place an order using a mobile app for this McDonald's?
You can place orders via the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Freeport, IL?
It is located at 1300 W Galena, Freeport, IL 61032, USA.
Are there any notable places near McDonald's at 1300 W Galena where I can visit before or after dining?
Yes, nearby attractions include the Children's Hands-On Museum of Northwest Illinois, Lincoln Mall shopping center, and Our Journeys Cafe and Boba Shop.
Is there a convenient public transit option near McDonald's at 1300 W Galena?
Yes, the Greyhound Bus Station is nearby, which can help facilitate your trip to and from the McDonald's location.
What other food options are available near McDonald's at 1300 W Galena?
Nearby dining options include The Last Stand American Diner, Happy Wok Pan Asian Restaurant, The Alamo Food Truck, and Custer's Icecream Corral for desserts.