Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,300 reviews
5 stars
487
4 stars
302
3 stars
223
2 stars
89
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and misunderstandings during the ordering process.
Food Quality
Customers consistently mentioned cold fries, overly salty food, and issues with food preparation, such as missing ingredients.
Wait Times
Several reviews noted long wait times both in the drive-thru and inside the restaurant, contributing to customer frustration.
Cleanliness
Some feedback indicated that the restaurant's cleanliness was lacking, affecting the overall dining experience.
- TPtatiana plummerNov 15, 20252.0Horrible customer service
- MBMyah BellNov 14, 20251.0I waited very long for a large fry with no salt they never put them on I had to remind them 🙄
- KHKevin HallerOct 18, 20252.0I live near this location so it is my most frequent. The drive-through is always pretty slow when it comes to taking your order at the speaker and I would say without exaggeration, my order is right about half of the time. When the order is incorrect, they almost always forget something or put the wrong item in the bag. The fries are also ALWAYS cold here and they don’t put salt on them.
- LLLatice LittleOct 18, 20251.0It was just some of the worst customers service I've experienced in a while. Make sure you count your change and check your order. The burgers were just as salty as the fries.
- GLGabriel LopezOct 14, 20251.0I got a small French vanilla latte and it was quite possible the worst latte I’ve ever gotten from McDonald’s. Was highly disappointed. To add onto to the inconvenience it took a good 20 minutes to get my order in the morning. Don’t come anytime after 6:30am if you want to be in and out.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 420 Des Plaines Ave, Forest Park?
The dining area is open daily from 6:00 AM to 9:00 PM.
During what hours is the drive-thru service available at this McDonald's?
Drive-thru is open every day from 5:00 AM to 1:00 AM the next day.
Can I order McDonald's food for delivery, and if so, when is delivery available?
Yes, delivery is available daily from 6:00 AM to 11:59 PM through their online platform.
What food ordering options are available for customers at this McDonald's?
Customers can order via the McDonald's App, online delivery, curbside pickup, and drive-thru services.
What payment methods are accepted at McDonald's in Forest Park?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have any special rewards or offers for customers?
Yes, customers can earn points for free food through MyMcDonald's Rewards program.
Which nearby places can I visit after enjoying a meal at McDonald's on Des Plaines Ave?
Nearby you can visit NOLA Louisiana Kitchen for Cajun food, Forest Park Casket Race park for outdoor activities, or the Rhythm & Blues Cafe for a bar and pub experience.
Are there nearby transit or service points to help plan my visit to McDonald's?
Yes, the UPS Access Point and United States Postal Service are nearby for shipping and mailing needs, and U.S. Bank ATM is available for cash withdrawals.
What entertainment or cultural spots are close to McDonald's at 420 Des Plaines Ave?
You can visit The Old School Records, which offers music and vintage items, or Pineapple Dance Studio if you're interested in dance classes or gym activities.
Does McDonald's at this location offer WiFi and mobile ordering services?
Yes, this McDonald's provides WiFi access and supports mobile ordering for customer convenience.