Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5913 N. Illinois St. in Fairview Heights, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Multiple customers reported receiving incorrect orders, leading to dissatisfaction.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for poor service and lack of accountability.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals while others complained about overcooked or poorly prepared items.
Delivery Issues
Several reviews highlighted delays in delivery and issues with third-party delivery services, causing frustration among customers.
Positive Experiences
Despite the negatives, many customers expressed satisfaction with the taste and quality of the pizza, as well as the professionalism of certain staff members.
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Naomi Gilbert
Oct 7, 2025
1.0
Ordered pizza over the phone and got to the Fairview heights location just to find out NO PIZZA ORDER IN PLACE PIZZAS NOT $3.00 AS ADVERTISED… WTH
KB
Kenneth Buford
Oct 2, 2025
5.0
Great pizza 🍕 at a good price and with friendly staff.
BB
Bre B
Aug 26, 2025
3.0
I haven’t eaten Pizza Hut in a few years. So, today I purchased two $2 personal pans. It was cool but I’m confused on the improvisation. I should’ve checked my food before heading home.
SW
Saniya Wallace
Aug 16, 2025
1.0
They gave me this petty looking pizza.I called to let them know like this crap don’t look right the manager talking about he can’t do refunds all he can do is give a credit
KB
Kim Bruce
Jul 21, 2025
2.0
Ordered a small pepperoni lovers pizza and wings. I spent $30. Some of the slices did not have a pepperoni. I called & complained, the arrogant unprofessional person asked what did I want her to do about it. Not another dime of mine will be spent with them, a large all meat at Sam’s is $10.50.