Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and mistakes with orders.
Food Quality
Several reviews mentioned issues with food quality, such as cold or overcooked items, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the play area and restrooms.
Speed of Service
There were mixed reviews on service speed, with some praising quick service while others experienced long wait times.
FD
Furqan Danish
Jan 4, 2026
4.0
Need more experience staf
AS
Adnan Shaikh
Jan 3, 2026
1.0
Today I went for a coffee. I specifically told them please make it fresh today at 4:54 PM I drink coffee from McDonald’s every day. The coffee is I think 4 to 5 hours old and they argue with me. The coffee is fresh which is I am a coffee drinker. I didn’t argue with them. I came outside and put it in a trash not a good service and very old coffee. I am extremely disappointed.
JM
Jose Miguel
Nov 23, 2025
1.0
Now they serve the ice cream with paper inside!
CG
carlos guerrero
Nov 22, 2025
1.0
From my last few orders I’m being getting something wrong and I have to go back to complain about it, besides that one of the times I was complaining they call me a liar just because they don’t know how to do their job
AL
aaron leija lomeli
Nov 18, 2025
1.0
I call because accidentally I just ordered and was very way of my location, the man who attended me hung up on me the phone call without saying it something. it was today 11/19/25 2:50 pm