McDonald's

3.6
794 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 E Butterfield Rd, Elmhurst, IL
60126, United States

Hours

Reviews

3.6
794 reviews
5 stars
317
4 stars
177
3 stars
127
2 stars
42
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

Some customers praised the freshness of the food, while others complained about cold or stale items.

Cleanliness

The restaurant was noted for being clean and well-maintained by several customers.

Order Accuracy

Many reviews highlighted issues with order accuracy, with numerous customers receiving incorrect items.

Staff Attitude

There were mixed reviews regarding staff attitude, with some praising friendly service while others reported rudeness.
  • HH
    Hunter Holman
    Dec 28, 2025
    1.0
    Non verbal Hispanic said “mi hoy min yoy” when I went through the drive thru at 2AM
  • FP
    Fabiola Peralta
    Dec 27, 2025
    1.0
    First time I ever had a very bad experience at McDonald’s at this store my order was wrong 2 times in row first time I didn’t call or nothing I just trow away my frappe and then today 12/27/2025 my order was wrong again went back to get it fix and the lady at the window didn’t even apologized at all and when I was about to eat my sandwich it was horrible the muffin was very hard
  • KD
    Kim Donnan
    Dec 26, 2025
    5.0
    Manager Juan is extremely Kind!!!
  • AW
    Anthony Wilbanks
    Dec 10, 2025
    2.0
    For it supposed to be a nice town its a poor mcdonald's service horrible takes forever and its a 50/50 shot they get ur food correct good luck 👍🏻
  • AK
    ANNMARIE KERR
    Dec 5, 2025
    2.0
    App wasn't working well, then they ask you to use it

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Elmhurst, IL?

McDonald's in Elmhurst, IL operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through service available 24/7.