Pizza Hut

3.1
422 reviews
Get DirectionsCallWebsite

Business Details

816 E Chicago Street, Elgin, IL
60120, United States
(847) 742-3399
https://locations.pizzahut.com/il/elgin/816-e-chicago-street
GoogleFacebook

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 816 E Chicago Street in Elgin, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
816 E Chicago Street, Elgin, IL
60120, United States

Hours

Reviews

3.1
422 reviews
5 stars
142
4 stars
73
3 stars
40
2 stars
28
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including unresponsive staff and rude interactions.

Hygiene Concerns

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and employees handling food without proper hygiene practices.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning burnt pizzas, incorrect orders, and overall mediocre taste.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in service and food quality.
  • MO
    Mariela Olvera
    Dec 26, 2025
    2.0
    Guy with neck tattoos cant listen. Went in and asked for large pizza with pepperoni and half jalapeños, told him that twice and he still put jalapeño on the whole pizza. Husband asked for a traditional 16 pice and the guy gave us boneless. Not happy.
  • RG
    Rosario G
    Dec 7, 2025
    1.0
    Mi orden la hise a las 11am y decía en 15min esta lista y llego a la tienda 11:30 y la tienda esta cerrada con mucha nieve en el parking y poco después abren y disen que aún no la hacen😡
  • XC
    Xaymar Cotto
    Nov 29, 2025
    1.0
    Ordené unas pizzas y decía que estaría lista a las 7:15pm y no fue hasta después de una hora que me la entregaron y al llegar a casa me encontré con esto. Es la segunda vez que me hacen un mal servicio como este. Regularmente la pizza no está a la hora que indica la app o me entregan la orden que no es. Definitivamente no vuelvo hacer más órdenes en esta tienda.
  • EC
    El Cocho
    Nov 29, 2025
    1.0
    Pizza was burnt and made sloppy , crust was broken. Sauce and pepperoni was smothered all sloppy. Employee at the front handled money and then food without gloves to inspect. If I wanted a $5 to $6 quality pizza I would have just gone to lil Caesar’s.
  • KP
    Kundan Prajapati
    Nov 22, 2025
    1.0
    I ordered large pizza and see what I got.As you can see the dough on size is too thick. When I ask them to make them another one than they refused. Never going back.it seems that some one fresher made this pizza.
Read more reviews on Google

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Elgin, IL?

Pizza Hut is located at 816 E Chicago Street, Elgin, IL 60120.

What are the operating hours for Pizza Hut in Elgin?

Pizza Hut is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.