Business Details
About
Ice Cream ShopRestaurantDessert Shop
A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Oberweis Ice Cream and Dairy Store
400 South Randall Road, Elgin, IL
60123, United States
Hours
Reviews
4.4
605 reviews
5 stars
421
4 stars
98
3 stars
39
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.
Ice Cream Quality
The ice cream is frequently described as delicious and high-quality, with many customers praising its rich flavors and creamy texture.
Cleanliness
While some reviews noted a clean and well-maintained shop, others reported unsanitary conditions and dirty tables.
Order Accuracy
Several customers experienced issues with order accuracy, including receiving incorrect items or having to wait excessively for their orders.
Atmosphere
The shop is generally described as cozy and inviting, but some customers noted a lack of attentiveness from staff, which detracted from the overall experience.
- KCkristie consiglioOct 29, 20255.0Great staff
- CCcruzg124Oct 25, 20255.0Cooper did an excellent job with my order. He even mentioned that I had a free reward available and was knowledgeable in letting me know it didn’t expire. I highly recommend going to this location.
- LSLindsey StoneOct 22, 20252.0Pulled into the drive thru at 8:54 after seeing the “open” sign on and people inside. Was greeted at the drive thru with “we literally close in 5 minutes, sorry” excuse me? I wanted a small kids scoop. I could have paid and left by 8:58. Extremely rude to turn down customers. Open till 9 means open till 9. I haven’t even turned down customers at my sit down restaurant job minutes before kitchen closing.
- KCKeagan CordoneOct 4, 20255.0Mariana is the type of people we need more of. She was so sweet and nice and seriously made this visit a highlight of my day. Shout out to Mariana.
- FSFarrukh. ShSep 6, 20255.0Great spot for ice cream! Super creamy and rich, with fresh waffle cones that make it even better. The place feels cozy and the staff are always friendly. A bit pricier than average, but worth it for the quality.
Frequently Asked Questions About Oberweis Ice Cream and Dairy Store
What are the operating hours of Oberweis Ice Cream and Dairy Store in Elgin?
Oberweis Ice Cream and Dairy Store in Elgin is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
What types of payment does Oberweis Ice Cream and Dairy Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Oberweis Ice Cream and Dairy Store offer delivery and pickup services?
Yes, the store offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can customers dine inside Oberweis Ice Cream and Dairy Store?
Yes, Oberweis offers dine-in service where customers can enjoy their ice cream in a casual setting.
Where is Oberweis Ice Cream and Dairy Store located in Elgin?
It is located at 400 South Randall Road, Unit A, Elgin, IL 60123, USA.
What unique experiences does Oberweis Ice Cream and Dairy Store offer to its visitors?
Visitors can enjoy famous fresh-baked waffle cones, signature whipped cream made from scratch, super premium ice cream served in traditional fountain glassware, and a friendly atmosphere with games like chess and checkers.
Are there any nearby places to visit before or after enjoying ice cream at Oberweis?
Yes, customers can visit nearby spots like Jimmy John's sandwich shop for a meal, Panera Bread café for coffee or bakery items, and Kohl's department store for shopping.
How might customers traveling by car locate Oberweis Ice Cream and Dairy Store and nearby automotive services?
Customers can find Oberweis on South Randall Road and also take advantage of nearby automotive services like Tuffy Auto Service Center Elgin and Merlin Complete Auto Care for any vehicle needs during their visit.
Are there educational or family-related services near Oberweis Ice Cream and Dairy Store?
Yes, nearby options include South Street KinderCare preschool for childcare, Tutoring Club for test preparation, and Kumon Math and Reading Center for education support.
How can customers access Oberweis Ice Cream and Dairy Store's menu and ordering options?
Customers can view the fountain menu on their website at https://www.oberweis.com/fountain-menu and place orders online via https://order.myguestaccount.com/menu/5fe39a8295b70110738b4571?preview=true#ordering-for-prompt.