Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
970 reviews
5 stars
386
4 stars
168
3 stars
137
2 stars
71
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Staff Friendliness
While some reviews praised friendly staff, others reported unprofessional behavior, indicating inconsistency in service.
Operational Efficiency
The location is often criticized for being understaffed, leading to excessive wait times and poor service experiences.
- ALAndrew Lopez2 days ago5.0Fries are always fresh! Food is always warm, ive never had an issue ! My go to mcdonalds
- MOMicrosoft OfficialNov 2, 20251.0I ordered on uber eats and they were taking over an hour to get my food worst mcdonalds in elgin hopefully this mcdonalds gets shutdown im gonna recommend so many people to never go to this place
- SLStacy LundrichNov 1, 20251.0Bad customer service
- JCJuan CuevasOct 22, 20255.0It's quiet,clean, and workers are friendly and fast plus the food is fresh always .
- BLBrad LOct 9, 20251.0Easily the worst McDonalds I've ever gone to. If you order a shake they will hand you a shake barely mixed, if you order an Iccee they will hand you one that looks like mostly syrup like it's normal. It's staffed by teenagers who will roll their eyes at you, lack any form of professionalism and clearly the manager doesn't care about quality or how their staff acts. If you order anything chicken related be prepared to wait over 20 minutes or MORE while a huge line piles up behind you. You will staff hanging out in the parking lot and run into the building when you go through the drive-thru. AVOID
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 816 Saint Charles Rd, Elgin, IL?
McDonald's at 816 Saint Charles Rd is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order delivery from McDonald's at this location?
Yes, delivery is available 24/7 with options including no-contact and same-day delivery through the McDonald's app or website.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and mobile app services?
Yes, customers can order via the McDonald's app available on iOS and Android for convenience and rewards.
What types of food can I expect at McDonald's in Elgin, IL?
The menu includes a variety of fast food options such as burgers, breakfast items, coffee, ice cream, sandwiches, and more.
Is there WiFi available at this McDonald's location?
Yes, free WiFi is available for customers.
What nearby restaurants are close to McDonald's at 816 Saint Charles Rd?
Nearby dining options include Ray's Family Restaurant, Ray's Diner, Lindo Palmar Mexican Restaurant, Olde Towne Inn, Cuisine America, and Taqueria Chapala.
Are there any nearby automotive services close to this McDonald's?
Yes, nearby automotive services include GTO Auto and Truck Repair, Apostle Automotive Repair & Performance, Atlas Auto Glass, and A's Infinite Auto.
What other businesses can I find near the McDonald's on Saint Charles Rd that might be useful for errands or services?
Nearby you can find bp America gas station, Elgin Printing Solutions, Stop N Shop convenience store, UPS Access Point for courier services, and various gyms such as Buck Built Training, CrossFit Arioch, and Arioch Fitness.