Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
976 reviews
5 stars
387
4 stars
169
3 stars
138
2 stars
71
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported excessive wait times, particularly in the drive-thru, with many stating it took longer than expected to receive their orders.
Food Quality
There were numerous complaints about food quality, including cold or stale items, incorrect orders, and issues with specific menu items like fries and chicken nuggets.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others reported rude behavior and unprofessionalism from employees.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Management Issues
Multiple customers expressed concerns about poor management and staffing, indicating that the location is often understaffed and poorly run.
- JMJJ MullikenDec 14, 20255.0One of the quickest McDs in the area. I hope the new owners keep the quality of these Bear Family Restaurants.
- JBJose BautistaDec 13, 20251.0Mucho tiempo de espera
- MTMatt ThodeDec 11, 20254.0It's a nice place to stop on your way to work and very convenient it's attached to a gas station. Friendly service
- HBHENRY BATDELEGNov 30, 20251.0Their checken nuggets size of toe nails 🤣🤣🤣
- ALAndrew LopezNov 22, 20255.0Fries are always fresh! Food is always warm, ive never had an issue ! My go to mcdonalds
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 816 Saint Charles Rd, Elgin, IL?
McDonald's at 816 Saint Charles Rd is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order delivery from McDonald's at this location?
Yes, delivery is available 24/7 with options including no-contact and same-day delivery through the McDonald's app or website.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and mobile app services?
Yes, customers can order via the McDonald's app available on iOS and Android for convenience and rewards.
What types of food can I expect at McDonald's in Elgin, IL?
The menu includes a variety of fast food options such as burgers, breakfast items, coffee, ice cream, sandwiches, and more.
Is there WiFi available at this McDonald's location?
Yes, free WiFi is available for customers.
What nearby restaurants are close to McDonald's at 816 Saint Charles Rd?
Nearby dining options include Ray's Family Restaurant, Ray's Diner, Lindo Palmar Mexican Restaurant, Olde Towne Inn, Cuisine America, and Taqueria Chapala.
Are there any nearby automotive services close to this McDonald's?
Yes, nearby automotive services include GTO Auto and Truck Repair, Apostle Automotive Repair & Performance, Atlas Auto Glass, and A's Infinite Auto.
What other businesses can I find near the McDonald's on Saint Charles Rd that might be useful for errands or services?
Nearby you can find bp America gas station, Elgin Printing Solutions, Stop N Shop convenience store, UPS Access Point for courier services, and various gyms such as Buck Built Training, CrossFit Arioch, and Arioch Fitness.