McDonald's

3.6
1118 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 Larkin Ave, Elgin, IL
60123, United States

Hours

Reviews

3.6
1,118 reviews
5 stars
448
4 stars
233
3 stars
165
2 stars
65
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff behavior; some customers praised friendly service while others reported rudeness and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed fresh items while others reported cold or poorly prepared food.

Speed of Service

Service speed is a significant issue, particularly during peak hours, with many customers noting long wait times.

Cleanliness

Concerns raised about cleanliness, particularly in the dining area and bathrooms.
  • JM
    Jelen Mendez
    Nov 17, 2025
    3.0
    Bathroom dirty. I did not get what I ordered and I find out when I was far away to came back.
  • CS
    Chloe Sensor
    Oct 30, 2025
    5.0
    Cesar is always kind and has amazing customer service! And some of my family member say the same! so keep doing what your doing!! And thank you!!
  • MB
    Mark Breen
    Oct 29, 2025
    2.0
    They have to have the worst chicken nuggets of anybody!
  • MS
    Melissa Strutz
    Oct 28, 2025
    1.0
    I shouldn’t have to wait 10 minutes to get a drive-through order during my lunch hour. When I see cars that are getting served after me and driving off, and I’m still waiting in the pick up area for A hamburger and two fries, I’ll drive the distance to go to another McDonald’s.
  • DB
    Diamond Blevins
    Oct 18, 2025
    1.0
    My family and I recently ordered breakfast from this place and they proceeded to put cheese on a sausage mcgriddle that I ordered. Every time I have gone to this location my order is either messed up or missing something. 🫠

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Elgin, IL?

McDonald's in Elgin, IL is open 24 hours a day, seven days a week.

Does the McDonald's in Elgin offer delivery services?

Yes, McDonald's in Elgin offers delivery services 24/7, including same-day and no-contact delivery.