McDonald's

3.6
1126 reviews
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Business Details

1480 Larkin Ave, Elgin, IL
60123, United States
(847) 741-9725
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 Larkin Ave, Elgin, IL
60123, United States

Hours

Reviews

3.6
1,126 reviews
5 stars
454
4 stars
233
3 stars
166
2 stars
65
1 star
208

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others experienced rudeness and poor attitudes.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold items and unsatisfactory taste.

Speed of Service

Customers frequently noted slow service, particularly during peak hours and late-night shifts.

Cleanliness

There were complaints about unsanitary conditions, particularly in the bathrooms and food preparation areas.
  • RW
    Ryan Wolland
    Jan 1, 2026
    4.0
    Pretty standard McDonald's although they do not have a self service drink and condiments area, so you have to wait for someone at the counter to provide refills and condiments.
  • IK
    I Know!!
    Dec 4, 2025
    5.0
    Sad! The Bear Family will no longer be part of the McDonald's franchise after 58 YEARS!!!! They have made an impact on many lives with this being a 1st job for many! They will be missed and may they have a beautiful life.
  • JD
    Jack Dorty
    Dec 3, 2025
    1.0
    I came in today and I order my chicken wrap made fresh rather then them listening to my orders I placed with the cashier (well done ) fries and chicken wrap and I waited a long time just for me to get an cold and not cooked so well chicken wrap I try eating it but the chicken was so weird and horrible I was upset that I payed for something that’s not gonna be made right or made how it should be made to enjoy the best McDonald. This place needs to do better honestly….
  • JM
    Jelen Mendez
    Nov 17, 2025
    5.0
    I need to change my review to something positive. I find the place clean.
  • MS
    Melissa Strutz
    Oct 28, 2025
    1.0
    I shouldn’t have to wait 10 minutes to get a drive-through order during my lunch hour. When I see cars that are getting served after me and driving off, and I’m still waiting in the pick up area for A hamburger and two fries, I’ll drive the distance to go to another McDonald’s.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Elgin, IL?

McDonald's in Elgin, IL is open 24 hours a day, seven days a week.

Does the McDonald's in Elgin offer delivery services?

Yes, McDonald's in Elgin offers delivery services 24/7, including same-day and no-contact delivery.