McDonald's

3.7
899 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
IL Rt 142 & Ushy 45, Eldorado, IL
62930, United States

Hours

Reviews

3.7
899 reviews
5 stars
348
4 stars
196
3 stars
166
2 stars
75
1 star
114

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted severe cleanliness issues, including dead flies, dirty tables, and sticky floors.

Food Quality

Customers frequently reported food being served cold, old, or incorrect, with several instances of receiving wrong orders.

Customer Service

Service was inconsistent, with some customers praising friendly staff while others reported rudeness and unprofessional behavior.

Order Accuracy

Many reviews mentioned issues with incorrect orders and missing items, indicating a lack of attention to detail.

Overall Experience

Overall, the restaurant received mixed reviews, with some customers expressing disappointment and others appreciating the convenience and occasional good service.
  • AH
    A Hart
    Nov 9, 2025
    4.0
    Stopped breakfast passing through. Drive thru staff was nice and service was fast and order correct.
  • AD
    Angela Deckard
    Nov 1, 2025
    3.0
    Food was not hot - at best lukewarm. Fountain area needed attention
  • LS
    Lilly Smith
    Oct 11, 2025
    1.0
    the restaurant is disgusting, flies alive and dead everywhere especially on the window sills that look like they are almost never cleaned the bathrooms are always disgusting, my boyfriend shared with me that there was roaches in the men's room, we witnessed one of the male employees urinating and one of the bushes outside the establishment, the floors are always incredibly sticky, and the food is disgusting, always old, cold and wrong. on multiple occasions they put onions on my friend's sandwiches despite her informing them that she has a severe allergy and that she is pregnant and it would likely kill her, we recently received a burger with green spots in the meat, the employees are often very unhelpful and rude, for example we had one of the cooks have a full-blown meltdown because he made my sandwich wrong a total of six times continuing to put mustard and ketchup on the sandwich despite us telling them repeatedly only onion and pickle and I have an allergy to mustard, they have zero definition of the word light or extra on top of that. their drink machine has been leaking for months and has not been fixed I have on more than one occasion almost fallen and witnessed people almost falling or falling, and they often close way before scheduled 30 minutes all the way up to an hour and a half there have been times where we have tried walking in at 8:30 an employee ran up and locked the door before we could get in even though they are open till 10:00 on weekdays on the inside an 11:00 on weekends overall this restaurant is extremely disappointing and is on a steady decline when it comes to quality, cleanliness, and customer service overall I would not recommend this McDonald's and if you have the means to I would drive the extra 10 minutes to Harrisburg because it is not worth it to go here.
  • KK
    Kingcouchburner
    Sep 24, 2025
    5.0
    This McDonald's unlike most I've been to people are always nice my order is correct and is very clean if you like McDonald's go here.
  • AT
    Andrea Throgmorton
    Sep 21, 2025
    2.0
    It was dirty. Fries in the floor, dead flies all along the window sill, dead flies that had been walked on all over the floor and dirty tables. The food was decent. I am just glad that I didn’t see the dead flies until after we were done eating…

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through in Eldorado, IL?

The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday; 4:00 AM to midnight on Friday and Saturday; and 5:00 AM to 11:00 PM on Sunday.

Is McDonald's Eldorado location open for dine-in or only drive-through?

This location is open with drive-through service; there is no delivery service currently available.