McDonald's

3.7
1323 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2500 N 3rd St, Effingham, IL
62401, United States

Hours

Reviews

3.7
1,323 reviews
5 stars
574
4 stars
273
3 stars
198
2 stars
83
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Some reviews praised the cleanliness of the restaurant and restrooms, while others noted dirty conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.

Inconsistent Experience

Many customers experienced inconsistency in service and food quality, leading to frustration and disappointment.
  • JM
    Jeremiah Mcelwee
    1 day ago
    1.0
    The frappe was watered down and melted that food was not very good and the girl at the drive-thru was extremely rude didn't say hi I didn't say have a good day just staring at you blankly didn't even say nothing it's like almost made you didn't trust eating your food I would not recommend going there as long as she's working I don't know who she is but she needs a lesson how to deal with the public
  • LB
    Lacey Boswell
    4 days ago
    5.0
    It's open 24 hours! McChickens are almost $5 but if you buy one you get one for a dollar so I paid a little over$5 for 2
  • VT
    Valentina Thoele
    Jan 2, 2026
    3.0
    Came in at a busy time, 1200. Willing to wait patiently if treated kindly and not as an inconvenience. Disappointed in lack of customer service. Also disappointed in lack of filling fries in container....as this is not the first time McDonald's has "forgotten" to fill the fry container.
  • JL
    Jeremiah Lapeer
    Dec 22, 2025
    1.0
    Standard chitty cold food with extra extra grease And super slow service 😴.
  • RG
    Romay Gossett
    Dec 20, 2025
    1.0
    Gotta be 1 of the worst. This McDonald's has no pride. Employees on their phones. Lines wrapped around the building. Inside trashed. Horrible experience!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Effingham, IL?

McDonald's in Effingham, IL is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7. You can order online through their delivery website or app.