Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,026 reviews
5 stars
365
4 stars
230
3 stars
144
2 stars
86
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for better staffing and training.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and temperature of their meals.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple mentions of dirty dining areas and unsanitary conditions.
Staff Attitude
Customer interactions with staff were often negative, with reports of rudeness and lack of professionalism from employees.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits, highlighting that experiences can vary.
- ADAndrew D2 days ago1.06:45 PM on a Saturday. Doors locked with no sign on door. Employee sitting on their phone in lobby. No wonder they are closing so many locations.
- JTJake tJan 4, 20261.0Worst Wendy's ever. Even for fast food standards this one is crap. Long wait times when no one else is there, food is usually wrong and cold.
- TGTara GastonJan 4, 20262.0We got dinner at 9:30 pm. There was one car at the window and one at the speaker when we pulled up. I don't know what the issue was but they may have been short staffed due to it being later in the evening, which I understand. After ordering, we waited probably 10-15 minutes for food. We got 2 meals and 1 fry. The fries were cold. Not even a little warm. They tasted like grease. We will go somewhere else next time we are in the area.
- TTToasterquestionDec 30, 20255.0I mainly go for the Wendy's breakfast here. My favorite item on the menu is the potato wedges. They're the best honestly out of the fast food industry breakfast deals. And no one else can convince me otherwise.
- JTJohnny TaylorDec 19, 20252.0Was parked outside of restaurant, placing a mobile order and a employee came out and said I couldn't park in the PUBLIC parking lot, said its for employees only. No signs, nothing. Once I had my order in i drove around to speaker abd said hi I was the one parked back, they immediately had an attitude and when I got to the window she hands me my receipt and says here ya go buddy *sarcasm. I wasn't trying to be rude, but I am an avid wendys fan and this has been by far the worst experience, ever, at a wendys location. I also base this review off a previously negative experience at this location.
Frequently Asked Questions About Wendy's
Is Edwardsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Edwardsville?
The drive-through at Wendy's Edwardsville is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location in Edwardsville currently open?
Yes, Wendy's in Edwardsville is open and committed to serving quality food every day.
Does Wendy's Edwardsville serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Edwardsville?
Wendy's Edwardsville accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order delivery or takeout from Wendy's Edwardsville?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
Where can I find Wendy's menu and nutrition information online?
Menus and nutrition info are available at menu.wendys.com or within the Wendy's mobile app for this location.
How can I provide feedback or contact Wendy's Edwardsville?
You can contact Wendy's via their Customer Care page, call (618) 692-8160 directly, or complete their Customer Satisfaction Survey online.
Are there any nearby coffee shops where I can go before or after visiting Wendy's?
Yes, there are Starbucks locations nearby where you can enjoy coffee before or after your Wendy's visit.
What nearby restaurants can I visit around Wendy's Edwardsville?
Nearby restaurants include Omis Custards & Coffees, Sandy's Sandwiches, and Imo's Pizza if you're looking to explore different dining options.
What hotel options are close to Wendy's Edwardsville for visitors?
TownePlace Suites by Marriott St. Louis Edwardsville is nearby, offering convenient accommodation options for visitors.