Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,019 reviews
5 stars
363
4 stars
230
3 stars
143
2 stars
85
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at the drive-thru and inside, with some experiences exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior and lack of engagement.
Food Quality
While some customers enjoyed the food, many reported cold or poorly prepared items, including stale buns and undercooked meat.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in restrooms and food preparation areas.
- KSKarrie SNov 8, 20255.0It's always a good choice to get some Wendy's
- HHHe HsheNov 1, 20251.0Walked to go sit inside, there was a sign on the door that said inside closed. So we go to go thru the drive thru and there was a man just standing outside smoking a blunt. And nobody answered the intercom.
- DGD GilesOct 29, 20255.0Great place to eat for under $10 per person
- SCShawn CozartOct 27, 20251.0Let’s just be real here - this is very literally one of, if not the, worst Wendy’s I have ever been to, and believe me, we have given them ample opportunities to do better. No more. Do not come here if you want to get food in anything remotely resembling a reasonable timeframe. It doesn’t matter if there are no cars ahead of you or not. Do not come here if you want to be able to drive away from the drive thru without checking your bag. Maybe one time in the past several years have they actually not left at least one item (and multiple times they’ve left entire meals) out. Here is the truth of the matter - once Covid happened, they lost a lot of staff and have never seemed to recover. Since it’s been this long, I have to believe the franchise owner simply doesn’t care, or is too far removed from this location to be aware of just how bad it is. It honestly feels like they are being forced to do the job of (at least) double the number of people that are in there at any given time. This is the fault of the owner/district person/higher ups for not getting them more help, not the fault of the local employees. I’d be as grumpy as they are half the time if I was also having to do the work of three people for what certainly cannot be enough pay. Seriously, though, the fact remains, unless you want to have a bad remainder of your day/night, avoid this Wendy’s.
- MFMary FrazierOct 17, 20251.0Came after a football game. I understand that they may have been hit with more business than expected at 1030 at night, but we sat in the drive thru for 23 minutes. And there were only 5 cars in the drive thru when we pulled up. Normally, I wouldn’t wait that long but I had a kid who performed at the football game and she was really hungry. I’ve been here on days with great service, but today was definitely not one of them. Do better, Wendy’s
Frequently Asked Questions About Wendy's
Is Edwardsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Edwardsville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Edwardsville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 692-8160.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Edwardsville Wendy’s serve breakfast?
Yes, this Wendy’s location in Edwardsville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Edwardsville?
The drive-through at Wendy's Edwardsville is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location in Edwardsville currently open?
Yes, Wendy's in Edwardsville is open and committed to serving quality food every day.
Does Wendy's Edwardsville serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Edwardsville?
Wendy's Edwardsville accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order delivery or takeout from Wendy's Edwardsville?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
Where can I find Wendy's menu and nutrition information online?
Menus and nutrition info are available at menu.wendys.com or within the Wendy's mobile app for this location.
How can I provide feedback or contact Wendy's Edwardsville?
You can contact Wendy's via their Customer Care page, call (618) 692-8160 directly, or complete their Customer Satisfaction Survey online.
Are there any nearby coffee shops where I can go before or after visiting Wendy's?
Yes, there are Starbucks locations nearby where you can enjoy coffee before or after your Wendy's visit.
What nearby restaurants can I visit around Wendy's Edwardsville?
Nearby restaurants include Omis Custards & Coffees, Sandy's Sandwiches, and Imo's Pizza if you're looking to explore different dining options.
What hotel options are close to Wendy's Edwardsville for visitors?
TownePlace Suites by Marriott St. Louis Edwardsville is nearby, offering convenient accommodation options for visitors.