That Burger Joint

4.4
502 reviews

About

RestaurantBurger Joint
Real food, made for you. We're suckers for the feelings of nostalgia synonymous with classic American food. That's why every That Burger Joint (TBJ) is located under the same roof as an Oberweis Ice Cream & Dairy Store. A trip to TBJ is satisfying, yet simple-- and not to mention delicious. We chop fresh produce, slice Idaho potatoes, hand batter all natural chicken breasts, grill all natural 100% Angus beef, whisk signature dipping sauces and blend house made seasonings. Every. Single. Day. Oberweis makes the best milkshakes in the world, and now, the best burgers too.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

That Burger Joint
60 Ogden Avenue, Downers Grove, IL
60515, United States

Hours

Reviews

3.9
131 reviews
5 stars
67
4 stars
29
3 stars
11
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient staff, highlighting specific employees for their excellent service.

Food Quality

While many reviews appreciated the taste and freshness of the burgers, there were significant complaints about inconsistencies, such as incorrect orders and food quality issues.

Pricing Concerns

Several customers noted that the prices were high relative to the quality and portion sizes, leading to mixed feelings about value for money.

Delivery Issues

Multiple reviews indicated problems with food delivery, including missing items and poor communication between the restaurant and delivery services.

Atmosphere

The restaurant's atmosphere was generally described as friendly and casual, though some customers found it noisy due to its shared space with an ice cream shop.
  • SP
    Scott Proctor
    Nov 14, 2025
    5.0
    Better than five guys
  • JA
    Jas Arteaga
    Oct 30, 2025
    5.0
    I had a great experience at TBJ! The staff were super nice and made me feel welcome right away. Especially General manager Destiny! They were also very efficient — my order came out quickly and everything was fresh and hot. The burgers were delicious and perfectly cooked, and the overall vibe of the place was friendly and relaxed. Definitely a spot I’ll be coming back to!
  • KJ
    Katerina Lewandowski Jancikova
    Sep 21, 2025
    1.0
    Worst service for food delivery drivers!!!!!!!!! They never confirm the order till we get there so we always have to wait till they accept and make the order!!!!!!! Hate this place. They should stop accepting grub hub orders
  • KL
    Kimberly Lang
    Aug 11, 2025
    1.0
    LUNCH FAIL. This was the worst burger experience ever, for my entire team. We ordered burgers and most of them were supposed to be doubles and were singles and none of the burgers had anything on them. It was the saddest hamburger I have ever seen. The meat was barely together, when you picked it up the "patty" immediately fell apart. It almost felt like a bad prank, especially when you want cheese and condiments. Bad, just bad.
  • JH
    James Harry
    Aug 3, 2025
    5.0
    When I entered, I was warmly greeted by a nice young man named Evan. He took my order and was very polite about all the extra changes I requested for my burger. The burger came out fresh and hot. I ordered the combo meal with a drink and received an a lot of extra fries, which were crispy and delicious. I also appreciate the option to choose milk instead of soda or lemonade. This place is a 10/10, and I will definitely come back.

Frequently Asked Questions About That Burger Joint

What types of pickup and delivery services does That Burger Joint offer?

That Burger Joint offers in-store pickup, curbside pickup, delivery, and same-day delivery services.

What are the regular operating hours for That Burger Joint?

That Burger Joint is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.