Outback Steakhouse

4.2
2517 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Downers Grove on the corner of Butterfield and Finley nearby Khol's and Bed Bath & Beyond.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2970 Finley Rd., Downers Grove, IL
60515, United States

Hours

Reviews

4.2
2,517 reviews
5 stars
1,439
4 stars
582
3 stars
213
2 stars
118
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly; some customers praised attentive and friendly staff, while others reported long wait times and inattentive service.

Food Consistency

Food quality was inconsistent, with several customers noting issues such as over-salted dishes, undercooked steaks, and varying portion sizes.

Atmosphere

The restaurant's atmosphere received mixed reviews; while some enjoyed the cozy environment, others complained about temperature issues and noise.

Management Response

Management was noted for being unresponsive or argumentative in some cases, particularly regarding food quality complaints.
  • EG
    Emile Gonzal
    2 days ago
    1.0
    The servers here are great, which honestly makes this experience even more infuriating, because the managers are absolutely awful. Rude, condescending, and dripping with attitude, they seem to go out of their way to create a hostile environment. The two male managers stood directly next to my table and made sexual comments about female employees, laughed about it, and openly insulted other servers by calling them idiots and dumbasses- all within ear shot of customers. It was uncomfortable, unprofessional, and honestly disturbing to witness. No one in leadership should be speaking about their staff like that, especially on the floor. The arrogance, hostility, and total lack of respect from management completely ruined this experience for me and my family. Not to mention, my husband had a severe shellfish allergy. We will not be returning, and I feel bad for anyone who has to work under people like this.
  • DK
    Daniel Kamide
    Jan 1, 2026
    4.0
    My food order was good but my girlfriends was over salted and cold
  • KK
    Klassy kg
    Dec 28, 2025
    1.0
    My family and I are eating at the restaurant today, we used to be frequent diners almost biweekly, but the food quality as well as the service has drastically diminished. So we limited it every few months. This day, the date is December 28 and the weather is freakishly warmer than usual so the restaurant decided to have the air conditioner blasting on high. So high the customers are sitting in coats and hats. When the host sat my family directly under the air vent, we politely asked our server to adjust the temperature and she didn’t. Therefore a few minutes later I approached the manager and asked him to and still it took an another request before the temperature was adjusted. But during our meal the air conditioner was turned back on and turned on even colder. So cold we couldn’t eat our meal comfortably. The children had to put on their hats and coats, my parents who both are the age of 76 had to put hats, coats and scarves on, and my ribeye steak solidify as if it had been refrigerated. This is completely unacceptable for a meal that costed over $300. This will be our last time dining at Outback Steakhouse!
  • RH
    Robin Hallett
    Dec 23, 2025
    3.0
    My "medium" prime rib came rare, and when the manager(?) came by my table to ask how everything was, I told him (and showed him) my undercooked prime rib. He didn't seem to care, didn't offer any compensation or remedy to the situation and didn't even offer to tell the cook that my prime rib was very undercooked!!
  • AK
    audrey kukla
    Dec 20, 2025
    5.0
    Our server, Kenya, was amazing! She was very friendly, accommodating, attentive, pleasant, and overall terrific! The food was very good also!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.