Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Downers Grove on the corner of Butterfield and Finley nearby Khol's and Bed Bath & Beyond.
Service quality varied significantly; some customers praised attentive and friendly staff, while others reported long wait times and inattentive service.
Food Consistency
Food quality was inconsistent, with several customers noting issues such as over-salted dishes, undercooked steaks, and varying portion sizes.
Atmosphere
The restaurant's atmosphere received mixed reviews; while some enjoyed the cozy environment, others complained about temperature issues and noise.
Management Response
Management was noted for being unresponsive or argumentative in some cases, particularly regarding food quality complaints.
EG
Emile Gonzal
2 days ago
1.0
The servers here are great, which honestly makes this experience even more infuriating, because the managers are absolutely awful. Rude, condescending, and dripping with attitude, they seem to go out of their way to create a hostile environment. The two male managers stood directly next to my table and made sexual comments about female employees, laughed about it, and openly insulted other servers by calling them idiots and dumbasses- all within ear shot of customers. It was uncomfortable, unprofessional, and honestly disturbing to witness. No one in leadership should be speaking about their staff like that, especially on the floor. The arrogance, hostility, and total lack of respect from management completely ruined this experience for me and my family. Not to mention, my husband had a severe shellfish allergy. We will not be returning, and I feel bad for anyone who has to work under people like this.
DK
Daniel Kamide
Jan 1, 2026
4.0
My food order was good but my girlfriends was over salted and cold
KK
Klassy kg
Dec 28, 2025
1.0
My family and I are eating at the restaurant today, we used to be frequent diners almost biweekly, but the food quality as well as the service has drastically diminished. So we limited it every few months. This day, the date is December 28 and the weather is freakishly warmer than usual so the restaurant decided to have the air conditioner blasting on high. So high the customers are sitting in coats and hats. When the host sat my family directly under the air vent, we politely asked our server to adjust the temperature and she didn’t. Therefore a few minutes later I approached the manager and asked him to and still it took an another request before the temperature was adjusted. But during our meal the air conditioner was turned back on and turned on even colder. So cold we couldn’t eat our meal comfortably. The children had to put on their hats and coats, my parents who both are the age of 76 had to put hats, coats and scarves on, and my ribeye steak solidify as if it had been refrigerated. This is completely unacceptable for a meal that costed over $300. This will be our last time dining at Outback Steakhouse!
RH
Robin Hallett
Dec 23, 2025
3.0
My "medium" prime rib came rare, and when the manager(?) came by my table to ask how everything was, I told him (and showed him) my undercooked prime rib. He didn't seem to care, didn't offer any compensation or remedy to the situation and didn't even offer to tell the cook that my prime rib was very undercooked!!
AK
audrey kukla
Dec 20, 2025
5.0
Our server, Kenya, was amazing! She was very friendly, accommodating, attentive, pleasant, and overall terrific! The food was very good also!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours of Outback Steakhouse in Downers Grove?
Outback Steakhouse is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery.
Where can I view the menu or place an order online for Outback Steakhouse in Downers Grove?
You can view the menu and place orders online at https://www.outback.com/order/menu/villa-park.
What payment methods are accepted at Outback Steakhouse?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Is Outback Steakhouse suitable for families and does it accommodate children?
Yes, the restaurant welcomes families and children and has a children's menu available.
What attire is recommended when dining at Outback Steakhouse in Downers Grove?
Casual attire is recommended when visiting Outback Steakhouse.
What nearby shopping options are available around Outback Steakhouse for visitors who want to shop before or after dining?
Nearby shopping options include Duluth Trading Company for clothing, Payless ShoeSource for shoes and accessories, and Cartridge World for office equipment needs.
Are there any nearby wellness or spa services in the vicinity of Outback Steakhouse?
Yes, Feet Feel Spa and Serenity Nail Spa of Downers Grove offer spa and beauty services close to Outback Steakhouse.
What nearby restaurants or food options can customers explore around Outback Steakhouse?
Customers can try nearby eateries like Ichiban Sushi for Japanese cuisine, Pho Noodle Station & Bubble Tea House for Asian dishes and bubble tea, and Juicy-O for breakfast and brunch.