McDonald's

3.8
895 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2535 Ogden Ave, Downers Grove, IL
60515, United States

Hours

Reviews

3.8
895 reviews
5 stars
382
4 stars
194
3 stars
147
2 stars
65
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and slow service.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others complained about overcooked or poorly prepared items.

Cleanliness

The restaurant was noted for its cleanliness by several customers, although there were mentions of specific areas needing attention, such as drink dispensers.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising efficiency while others reported long wait times and issues with order fulfillment.
  • MM
    Maldore3119
    3 days ago
    3.0
    I ordered a sausage egg and cheese McGriddle and they forgot the damn sausage. Couldn’t go back cause I was in a rush to get to school.
  • JJ
    JOHAN JOHAN
    Nov 9, 2025
    1.0
    The prices on their Board are different than what it is in their computer system. That means they are stealing in cold blood the customers. I ordered their No. 1 breakfast including a drink at a price of $6.09 as shown in their Board and they tried to charged me $7.99. I asked the incompetent so called "manager" and she told me that is what they have in their system and if I do not like it I must go to somewhere else. I.E. ordering a pasta in a Restaurant from a menu as $15,00 and after I get a bill $ 30,00,demanding to pay the price. This is ripping off customers. The same thing as shoplifting. The only explanation for me is that the manager wants to pocket the difference, robbing both the customers and the Corporation.
  • JS
    Joseph Sammarco
    Oct 28, 2025
    5.0
    Great mc ds. Very nice staff. And good hot fries!!!
  • AK
    angela kluth
    Oct 18, 2025
    1.0
    Maggots in my coffee
  • JR
    J R
    Sep 26, 2025
    1.0
    Very slow service if you go inside . They prioritize the drive through.And while I was there waiting fourteen minutes for my order.About seven cars went through the drive through

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Downers Grove, IL?

McDonald's in Downers Grove is open daily from 4:30 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 4:30 AM to 11:00 PM.