Many reviews highlighted exceptional customer service, with staff being friendly, attentive, and helpful, particularly mentioning employees like Joe, Monica, and Melak.
Food Quality
Overall, customers praised the freshness and flavor of the food, especially the burritos and breakfast items, although some noted inconsistencies in portion sizes and flavors.
Ambiance
The restaurant was frequently described as clean and welcoming, contributing to a positive dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with portion sizes relative to prices, feeling that some items were overpriced for the quantity received.
IC
Ivan Carbajal
4 days ago
1.0
Aside from taking forever to get my order why would they serve guac that’s browned?
SF
Stephanie Felleti
6 days ago
2.0
I have been to this location many times and when they first opened it was AMAZING however the last three times i’ve gone to this location they have messed up my order even going back to correct it they still mess it up. I ordered a kids burrito with only cilantro and sour cream I received a full burrito with everything on it. Another time, they forgot our fries and drink. Again, even after going to fix this mistake and give them the benefit of the doubt they continue to mess it up. Really sad because I enjoy their food. Not sure if i’ll return.
AA
Abbas
6 days ago
2.0
I wanted to enjoy this place, but was disappointed. I ordered a burrito with brisket and I received a burrito with hardly any meat. A normal protein ratio is pretty important to me so I can get a filling nutritious meal. However there was probably 4 or 5 pieces of brisket in the burrito while the rest was filled with an immense amount of rice and beans. Chipotle is a better balanced fast American Mexican option. Food flavor wasn’t outstanding either pretty subpar.
VV
Veronica
Dec 27, 2025
5.0
This morning I had such a taste for a breakfast burrito (last minute) I drove to the Des Plaines restaurant and when I looked at the time (it’s lunch menu) they could of denied me instead they said no problem and they made them for me. This restaurant never disappoints. Always fresh and the staff is so friendly and welcoming.
KM
Kamyar Moltaji
Dec 23, 2025
5.0
First time trying it it was amazing; good price for sandwich, side and drink and the food was very fresh and very prompt service and nice ambience ; also seems pretty clean; chipotle compared to this is nothing
Frequently Asked Questions About Guzman y Gomez - Des Plaines
What type of cuisine does Guzman y Gomez - Des Plaines serve?
Guzman y Gomez - Des Plaines serves delicious Mexican food made with real ingredients.
What are the operating hours of Guzman y Gomez - Des Plaines?
Guzman y Gomez - Des Plaines is open every day from 7:00 AM to 11:00 PM.
Does Guzman y Gomez - Des Plaines offer delivery and pickup options?
Yes, Guzman y Gomez - Des Plaines offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order through a mobile app for Guzman y Gomez - Des Plaines?
Yes, you can order via the Guzman y Gomez app available on both Android and iOS platforms.
What payment methods are accepted at Guzman y Gomez - Des Plaines?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Does Guzman y Gomez - Des Plaines have outdoor seating and drive-thru service?
Yes, Guzman y Gomez - Des Plaines offers outdoor seating and has a drive-thru service available.
Where is Guzman y Gomez - Des Plaines located?
It is located at 2741 Mannheim Road, Des Plaines, IL 60018, USA.
Are there any hotels near Guzman y Gomez - Des Plaines where visitors can stay?
Yes, nearby hotels include Hyatt Place Chicago/O'Hare Airport, Radisson O'Hare, La Quinta by Wyndham Chicago O'Hare Airport, and La Quinta Inn and Suites by Wyndham Rosemont O'Hare.
What entertainment venues are close to Guzman y Gomez - Des Plaines?
Nearby entertainment venues include Allstate Arena, Rosemont Horizon, Chicago Wolves hockey arena, and the 103.5 KISS FM's Jingle Ball concert venue.
Are there other dining options near Guzman y Gomez - Des Plaines?
Yes, nearby dining options include Raising Cane's Chicken Fingers, Cafe La Cave, Outback Steakhouse, Rosati's Pizza, Starbucks, Five Guys, and Potbelly Sandwich Shop.