Customers praised the food for being fresh, flavorful, and delicious, particularly the burritos and breakfast items.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, with specific mentions of employees like Monica, Joe, and Melak.
Cleanliness
The restaurant was noted for its cleanliness and well-maintained environment, contributing to a positive dining experience.
Portion Sizes
Some customers expressed disappointment with portion sizes, feeling they were not worth the price, particularly for tacos and burritos.
Overall Experience
Many reviews highlighted a great overall experience, with several customers eager to return and recommend the restaurant to others.
MK
Michael Knapp
1 day ago
3.0
I wasn't overly impressed. We just ordered a few breakfast burritos. It was nothing to write home about. Set it up more like a chipotle, where you can pick more options it might be better.
KZ
Kevin Z
2 days ago
1.0
2nd try here and remembered why I didn't come back after they opened. The food was tiny with hardly any meat or cheese in it which gave it no flavor at all, well just add sauce. Nope the extra sauce cup was 3/4 empty which i could almost get a drizzle out of. The churo was hard and basically a warm stale mess. Even my kid didnt like it at all and he loves mexican food.
Just like the first time I came a waste of 30 bucks. Only highlight was the fries. Will not recommend this place.
SA
Salima Ali
4 days ago
5.0
Omg the soft steak tacos areeeeeeeeeee sooooooooooooooooooo goood!!!!!!!!!!!!!!!!!!!! So so so so so so so good!!!!!!!!!!!!
PP
prisma
Nov 16, 2025
5.0
I had a fantastic experience with Guzman and Gomez. From the very beginning, Monica made the entire process smooth and stress-free. She was friendly, knowledgeable, and took the time to walk me through every detail without making me feel rushed. Monica answered all my questions clearly and made sure I understood my options, which I really appreciated.
The rest of the team was just as professional, and everything was handled efficiently from start to finish. With great customer service and a team you can trust, Guzman and Gomez truly stands out. I highly recommend them especially if you get the chance to work with Monica!
KE
Kaylanni Egipciaco
Nov 15, 2025
5.0
One of their employees, Melak, was so attentive and lovely! She remembered us from a previous visit, and gave outstanding customer service from the time we walked in, until when we left. Food was 10/10!
Frequently Asked Questions About Guzman y Gomez - Des Plaines
What type of cuisine does Guzman y Gomez - Des Plaines serve?
Guzman y Gomez - Des Plaines serves delicious Mexican food made with real ingredients.
What are the operating hours of Guzman y Gomez - Des Plaines?
Guzman y Gomez - Des Plaines is open every day from 7:00 AM to 11:00 PM.
Does Guzman y Gomez - Des Plaines offer delivery and pickup options?
Yes, Guzman y Gomez - Des Plaines offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order through a mobile app for Guzman y Gomez - Des Plaines?
Yes, you can order via the Guzman y Gomez app available on both Android and iOS platforms.
What payment methods are accepted at Guzman y Gomez - Des Plaines?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Does Guzman y Gomez - Des Plaines have outdoor seating and drive-thru service?
Yes, Guzman y Gomez - Des Plaines offers outdoor seating and has a drive-thru service available.
Where is Guzman y Gomez - Des Plaines located?
It is located at 2741 Mannheim Road, Des Plaines, IL 60018, USA.
Are there any hotels near Guzman y Gomez - Des Plaines where visitors can stay?
Yes, nearby hotels include Hyatt Place Chicago/O'Hare Airport, Radisson O'Hare, La Quinta by Wyndham Chicago O'Hare Airport, and La Quinta Inn and Suites by Wyndham Rosemont O'Hare.
What entertainment venues are close to Guzman y Gomez - Des Plaines?
Nearby entertainment venues include Allstate Arena, Rosemont Horizon, Chicago Wolves hockey arena, and the 103.5 KISS FM's Jingle Ball concert venue.
Are there other dining options near Guzman y Gomez - Des Plaines?
Yes, nearby dining options include Raising Cane's Chicken Fingers, Cafe La Cave, Outback Steakhouse, Rosati's Pizza, Starbucks, Five Guys, and Potbelly Sandwich Shop.