Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,501 reviews
5 stars
478
4 stars
271
3 stars
318
2 stars
159
1 star
275
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, especially in the drive-thru and mobile orders, causing frustration among customers.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others noted fresh and hot food.
Cleanliness
The cleanliness of the location received varied feedback, with some praising the cleanliness while others reported dirty tables and unsanitary conditions.
Speed of Service
Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.
- RSRobert SchwentDec 7, 20253.0It’s your average McDonald’s. I gave it 3 stars because if you order in person you’ll have a great experience. Orders through any app always seem to get messed up.
- BNBrandie NelsonDec 5, 20251.0Manager did nothing but use his phone couldn't even make eye contact when he brought my food out to my car. I waited 20 mins for 1 meal and extra burger. Couldn't even get a Grinch meal that they are advertising but don't have.
- QCQUEEN “QUEEN M” Of CLEANNov 2, 20254.0Spicy Asian sauce is fire!
- LBLil BubblesNov 1, 20251.0Horrible Food My QP Was Bloody In The Middle!! NEVER EAT HERE
- JHJustin HooverOct 24, 20254.0It’s McDonalds. Food is typically fresh at this location.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Decatur, IL?
The dining hours are from 6:00 AM to 10:00 PM daily.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to 3:00 AM the next day.
Can I get delivery from McDonald's in Decatur, and what are the delivery hours?
Delivery is available daily between 5:00 AM and 11:00 PM, and on Fridays and Saturdays until midnight.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's Decatur?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Where is McDonald's located in Decatur, IL?
McDonald's is located at 962 W Eldorado, Decatur, IL 62522, USA.
What nearby fast food options are available around McDonald's in Decatur?
Nearby fast food options include another McDonald's, Pizza Hut, Subway, and Hardee's, providing variety for quick dining.
Are there any nearby automotive services close to McDonald's Decatur?
Yes, Speed Lube Complete Auto Care, Hurricane car wash, In and Out Tires and Auto Shop, and Decatur Battery are nearby for your automotive needs.
What leisure or wellness facilities can I visit near McDonald's Decatur?
Nearby you can find Kiku Health Spa for fitness and spa services and Rockwell Coffee Company for a relaxing cafe experience.