Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,400 reviews
5 stars
426
4 stars
268
3 stars
311
2 stars
141
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of orders being messed up or taking too long.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, including hard chicken sandwiches and incorrect orders.
Cleanliness
The store's cleanliness was criticized, with reports of dirty tables and drink stations.
Inconsistency
Customer experiences varied widely, with some praising quick service and hot food, while others faced long waits and poor service.
Management Issues
Several customers noted a lack of effective management, with complaints about staff attitudes and handling of customer concerns.
- JWJon WhiteNov 4, 20252.0If you order with any kind of modifier to your food ('ketchup only' for example) there's at least a 75% chance they gonna fumble it. I get what I pay for half the time on a good week.
- SSSamOct 23, 20255.0Staff here are usually quick to help the customers ... I always get hot food unlike other McDonald's...this has been my go to store since moving to this side of town honestly. Management is super friendly if there is ever an issue ...always answer the phone
- JAJason AskewOct 17, 20251.0Employees were very rude. They had gotten order wrong.
- LGLindsey GatewoodSep 3, 20251.0I’ll start with the food, chicken sandwich so hard I about broke my teeth! Service was just as bad especially when you have to repeat yourself 4x. Atmosphere feels like a lot of negative energy.
- LVLaura VinciSep 1, 20255.0great coffee and service
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1835 E El Dorado, Decatur, IL?
McDonald's is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Sunday from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
Does McDonald's at this location have a drive-through service?
Yes, the drive-through is open daily from 4:00 AM until 2:00 AM the next day.
What contact methods are available for McDonald's at 1835 E El Dorado?
You can contact McDonald's by phone at +1 217-423-1775 or visit their Facebook page at facebook.com/McDonalds1835EElDorado.
Which payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What ordering options are available at this McDonald's?
Customers can order via drive-thru, curbside pickup, delivery including no-contact and same-day delivery, and mobile ordering through the McDonald's App.
Where can I find the full menu for McDonald's at Decatur, IL?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available close to McDonald's at 1835 E El Dorado?
Nearby fast food options include another McDonald's, House of Gyros (Greek fast food), Domino's Pizza, and Subway, offering customers a variety of dining choices.
Are there any nearby automotive services when visiting McDonald's at this location?
Yes, nearby you can find O'Reilly Auto Parts for parts and supplies, Jim's Auto Sales for used cars, and S S Transmission for automotive repair services.
What other amenities are close to this McDonald's that customers might find useful?
Nearby amenities include Metro by T-Mobile and Wireless Shop Quickstop for mobile needs, Pride Cleaners & Launderers for dry cleaning, and the Soy City Motel for accommodations.