Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,407 reviews
5 stars
428
4 stars
270
3 stars
312
2 stars
142
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor service, with many experiencing order inaccuracies and long wait times.
Food Quality
Several reviews mentioned cold or hard food, indicating issues with food freshness and preparation.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Experience
Mixed experiences with staff, where some customers received friendly service while others faced disrespect and neglect.
- BWBecky Lemaster Weller6 days ago4.0Fast friendly service
- AMAlysia Matich6 days ago1.0Visited McDonald's on East Eldorado and went through the drive thru. After taking my order, I arrived at the window to pay. That woman never ever spoke to me to verify my order or tell me my total. I handed her my card and paid and went to the serving window. There, they informed me that their milkshake machine was being cleaned, and would we like something other than the small strawberry milkshake. Since I had also ordered a medium smoothie, we went with that. They pull us ahead, and we wait approximately 5 minutes. The worker brought out two very small smoothies (not a medium like I had ordered to begin with). After their mistake, you would anticipate they would make up for it, since the milkshake was more expensive than the smoothie. Very dissatisfied, as their drive thru should be aware when they are out of a product and not sell it, and then when they offer you another choice, it should be at least of equal value. Poor customer service for mediocre food.
- ASA.N. SmithDec 31, 20253.0Food is served cold.
- MWMelanie Wilson-FerrisDec 27, 20252.0The food was hard like it sat under the heat lamp too long
- NXNice XdDec 2, 20255.0Lovely experience — calm, comfortable, and very well organized.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1835 E El Dorado, Decatur, IL?
McDonald's is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Sunday from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
Does McDonald's at this location have a drive-through service?
Yes, the drive-through is open daily from 4:00 AM until 2:00 AM the next day.
What contact methods are available for McDonald's at 1835 E El Dorado?
You can contact McDonald's by phone at +1 217-423-1775 or visit their Facebook page at facebook.com/McDonalds1835EElDorado.
Which payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What ordering options are available at this McDonald's?
Customers can order via drive-thru, curbside pickup, delivery including no-contact and same-day delivery, and mobile ordering through the McDonald's App.
Where can I find the full menu for McDonald's at Decatur, IL?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available close to McDonald's at 1835 E El Dorado?
Nearby fast food options include another McDonald's, House of Gyros (Greek fast food), Domino's Pizza, and Subway, offering customers a variety of dining choices.
Are there any nearby automotive services when visiting McDonald's at this location?
Yes, nearby you can find O'Reilly Auto Parts for parts and supplies, Jim's Auto Sales for used cars, and S S Transmission for automotive repair services.
What other amenities are close to this McDonald's that customers might find useful?
Nearby amenities include Metro by T-Mobile and Wireless Shop Quickstop for mobile needs, Pride Cleaners & Launderers for dry cleaning, and the Soy City Motel for accommodations.