Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,019 reviews
5 stars
342
4 stars
217
3 stars
207
2 stars
97
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about cold, soggy, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Order Accuracy
Frequent issues with order accuracy were highlighted, with many customers receiving incorrect items or missing components.
- BRBeth RichardsonDec 17, 20251.0Was there this morning for an early lunch with my 3 yr old son and mom...after ordering our food we went back to the play area so my son could eat then play while back there 2 employees were on there break running there mouths loudly how they dont like there manager and was talking poorly about other employees...both these girls were being rude and in my opinion need fired they were also complaining about how the manager had told them to get off of there phones while they are working...this is one of the most poorest ran McDonald's in the decatur area
- AFAmy FarmerDec 9, 20251.0They cheated us out of fries. Ordered 3 large and 1 medium and they don't even fill them. Beyond ridiculous.
- MGMurman GiOct 28, 20255.0Don't go very often, but they always seem to get my order correct. The staff are always super nice too and it is always clean
- MMMatt McConaslayOct 14, 20253.0Foods decent like any mcdonalds. If you order in drive thru, everything is fine, but if you do a mobile pickup the employees that bring out the food have the personality of a potato.
- MTMichelle TaylorAug 11, 20254.0The floors were very wet and dirty in the playplace but that didn't stop her from playing. Food was good and service was nice.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Decatur, IL is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Is there a drive-thru available and what are its hours?
Yes, the McDonald's drive-thru is open every day from 5:00 AM to midnight.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, customers can order through the McDonald's app or their website and use services like curbside pickup and McDelivery.
Where is this McDonald's located?
This McDonald's is located at 1909 Mount Zion Rd, Decatur, IL 62521, USA.
Are there any nearby banks for customers who need financial services?
Yes, Hickory Point Bank & Trust and Edward Jones Financial Advisor Michael D Brewer, CFP® are nearby and can assist customers with banking and financial services.
What other food options are available nearby this McDonald's?
Nearby food options include Jimmy John’s sandwich shop, Arby’s fast food restaurant, Buffalo Wild Wings ‘GO’, Godfathers Pizza, and Ruby's fast food and bar.
Are there any pharmacies or convenience stores near this McDonald's?
Yes, Walgreens is a nearby pharmacy and convenience store where customers can get health and beauty supplies.
What nearby services are available for health and medical needs?
Nearby health services include Ivy Rehab Physical Therapy, Hanger Clinic, Central Illinois Vision Center, Memorial Care on E. Maryland, DMH Family Medicine, AOD Hearing Aid Center, Agustin Bello, MD, and Everett Shaw, PAC.