Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,017 reviews
5 stars
342
4 stars
217
3 stars
208
2 stars
96
1 star
154
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, especially in the drive-thru and mobile pickup.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Food Quality
Food quality was inconsistent, with complaints about cold, soggy, or poorly prepared items.
Management Issues
There were multiple mentions of poor management practices, including yelling at staff and inadequate supervision.
- MGMurman GiOct 28, 20255.0Don't go very often, but they always seem to get my order correct. The staff are always super nice too and it is always clean
- MMMatt McConaslayOct 14, 20253.0Foods decent like any mcdonalds. If you order in drive thru, everything is fine, but if you do a mobile pickup the employees that bring out the food have the personality of a potato.
- DBDale P BakerAug 12, 20252.0Terrible fast food
- MTMichelle TaylorAug 11, 20254.0The floors were very wet and dirty in the playplace but that didn't stop her from playing. Food was good and service was nice.
- LBLisa BrannAug 1, 20253.0Very small play place. I was very disappointed in my cold snack wrap and cold fries!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Decatur, IL is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Is there a drive-thru available and what are its hours?
Yes, the McDonald's drive-thru is open every day from 5:00 AM to midnight.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, customers can order through the McDonald's app or their website and use services like curbside pickup and McDelivery.
Where is this McDonald's located?
This McDonald's is located at 1909 Mount Zion Rd, Decatur, IL 62521, USA.
Are there any nearby banks for customers who need financial services?
Yes, Hickory Point Bank & Trust and Edward Jones Financial Advisor Michael D Brewer, CFP® are nearby and can assist customers with banking and financial services.
What other food options are available nearby this McDonald's?
Nearby food options include Jimmy John’s sandwich shop, Arby’s fast food restaurant, Buffalo Wild Wings ‘GO’, Godfathers Pizza, and Ruby's fast food and bar.
Are there any pharmacies or convenience stores near this McDonald's?
Yes, Walgreens is a nearby pharmacy and convenience store where customers can get health and beauty supplies.
What nearby services are available for health and medical needs?
Nearby health services include Ivy Rehab Physical Therapy, Hanger Clinic, Central Illinois Vision Center, Memorial Care on E. Maryland, DMH Family Medicine, AOD Hearing Aid Center, Agustin Bello, MD, and Everett Shaw, PAC.