Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, with some mentioning issues like burnt items and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, long wait times, and frequent order mistakes, with some customers expressing frustration over rude staff.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas, malfunctioning drink machines, and general neglect of cleanliness.
Management Concerns
Feedback indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiency.
Limited Availability
Customers frequently mentioned that the restaurant was out of various menu items, leading to disappointment and frustration.
DH
Douglas Halls
Sep 5, 2025
1.0
Are food was cold there was no ketchup in the dispenser we ask for ketchup packs and they wouldn't give us none
NM
Natalie Moreman
Aug 20, 2025
4.0
There was only one car in front of me but I waited in the drive through for at least 8 minutes if not more. Then my food was cold. The employees were nice and apologetic but the wait was too long.
GR
Ginny Riordon
Aug 16, 2025
4.0
I use the drive thru !
GG
G0TH-B1TCH
Aug 15, 2025
1.0
Wish I could give 0 stars as I was ordering food I saw 2 roaches in the kitchen scatter across the floor like if it was normal I couldn't even eat my food just straight up walked out don't eat here
GN
Gracelyn Nielsen
Aug 6, 2025
1.0
Food was cold, service was slow, manager was a joke. Told me he would refund my order instead gave me French fries. Wendy’s do better🤦🏼♀️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Danville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Danville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (217) 442-5980.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vermillon Wendy’s serve breakfast?
Yes, this Wendy’s location in Danville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2501 North Vermilion St, Danville?
The drive-through is open daily from 9:00 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options including combos, sandwiches, coffee, and sides available via the app or online ordering.
How can I order food online from this Wendy's?
You can order online at https://order.wendys.com or use the Wendy's mobile app linked to this location.
What payment methods does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. Check availability and order through the Wendy's app or website by entering your address.
Where can I find the menu and pricing for this Wendy's?
Menu items and pricing can be viewed at https://menu.wendys.com or in the Wendy's app after selecting this location.
Are there nearby restaurants or treats I can visit before or after dining at Wendy's on North Vermilion St?
Yes, nearby options include Jarlings Custard Cup and The Custard Cup for ice cream, as well as Wingstop for chicken, and Dairy Queen for fast food and ice cream treats.
What nearby services can I access around Wendy's on North Vermilion St?
Nearby you can find financial services like Old National Bank and Edward Jones Financial Advisor, as well as hair and beauty salons such as Cannon Brothers Hair Stylists and Allure Beauty and Makeup.
Are there convenient gas stations or convenience stores near this Wendy's?
Yes, nearby options include Phillips 66 Gas, Circle K, Marathon Gas, and Quicklube for fueling or convenience shopping needs.
How can I provide feedback or contact the Wendy's location at 2501 North Vermilion St?
You can provide feedback through the Wendy's Contact page or Customer Satisfaction Survey, call the store at (217) 442-5980, or reach customer care via live chat or phone at 888-624-8140.