McDonald's

3.4
1382 reviews
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Business Details

109 South Gilbert Street, Danville, IL
61832, United States
(217) 446-4084
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
109 South Gilbert Street, Danville, IL
61832, United States

Hours

Reviews

3.4
1,382 reviews
5 stars
456
4 stars
275
3 stars
286
2 stars
126
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including old or cold items and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including bad smells and cleanliness issues in the dining area.

Service Speed

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good food quality during certain visits.
  • CS
    Clayton Shipman
    Dec 29, 2025
    1.0
    I found a hair in my chicken nuggets and the fry’s tasted old like they were sitting there for ever
  • BM
    Brooklyn Maertens
    Dec 12, 2025
    1.0
    Absolutely awful customer service. Can’t ever get food order correct then refuse to fix wrong orders. Rude staff. This place just needs to be shut down.
  • JC
    Janet Crow
    Dec 11, 2025
    1.0
    I really don’t understand why this place has such a hard time getting sauce in the bag. I order online, go through the drive thru, make it as easy as possible on them, and I still end up having to go in cause they mess up. Every. Single. Time.
  • DD
    Derethrian
    Dec 8, 2025
    1.0
    Online it states this location is open 24 hours, but when I stopped by at 1:30 AM, the drive-through menu was completely dark. After pulling up to the window, I made eye contact with an employee, waved, and tried to confirm whether the location was open. Instead of responding, she hid behind the wall and kept peeking out. If your business is listed as open 24 hours, it should actually be open.
  • EW
    evan whitney
    Dec 4, 2025
    1.0
    Did not let me have my pizza in the lobby and it was freezing out side.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

McDonald's in Danville, IL is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.