Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
724 reviews
5 stars
196
4 stars
130
3 stars
146
2 stars
73
1 star
179
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Staff behavior was often described as rude or unhelpful, with several customers expressing dissatisfaction with the service.
Food Quality
Numerous reviews mentioned cold food and poorly prepared items, leading to disappointment.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and areas.
Staff Performance
While some employees received praise for their friendliness, many reviews highlighted a lack of training and care among the staff.
- CKCraig KingDec 20, 20255.0Overall good experience
- EBEric BassettDec 10, 20255.0The staff at this location are super friendly and accommodating!
- IJIrma JassoDec 6, 20255.0Debieran darle un aumento de sueldo al personal todos hacen un gran trabajo
- BNBrendan NevinNov 24, 20251.0I order breakfast for the family, and they always mess it up. Today’s mess-up was not being able to count how many picantes went into the bag. It’s just disappointing with how expensive McDonald’s is now. Looks like I’m going another 6 months without it before I retry this massive disappointment of a McDonald’s location again.
- JGJennifer GoldmanOct 8, 20251.0Went to get a Big Mac meal with no middle bun and got a huge mess. Mind you I did get it replaced but the mess I got was ridiculous. 2 time going there and 2nd issue I had. Needless to say I'm done with McDonald's ever
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2 South Broadway, Coal City, IL?
McDonald's delivers daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when delivery is available until 11:59 PM.
What are the regular opening hours of McDonald's at this location?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open from 5:00 AM to 4:00 AM the next day.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru service available for customers.
What payment methods are accepted at McDonald's in Coal City?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery online?
Yes, you can order delivery online via the McDonald's delivery website or through the McDonald's App available on iOS and Android devices.
What types of food does this McDonald's offer?
This McDonald's serves a variety of menu options including burgers, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby places to visit before or after dining at McDonald's?
Yes, nearby attractions include the Lighthouse Kids Playroom for family fun and Berkot's Super Foods supermarket for grocery shopping.
Where can I find gas stations close to McDonald's at 2 South Broadway?
Nearby gas stations include Shell, Cumberland Farms, bp, and Minit Mart, which are convenient for refueling before or after your meal.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Knockin Boots Restaurant, Emmy's Cafe, Subway, Rosati's Pizza, and Coal City Family Restaurant.
What services are offered at McDonald's in Coal City besides dining in?
Besides dine-in, McDonald's offers drive-thru, gift cards, McDelivery, and free WiFi to enhance the customer experience.