McDonald's - Corporate Office

2.4
543 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Location

McDonald's - Corporate Office
110 N Carpenter St, Chicago, IL
60607, United States

Hours

Reviews

2.4
543 reviews
5 stars
156
4 stars
21
3 stars
19
2 stars
29
1 star
318

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unresponsive management.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and a decline in overall taste.

Menu Variety

Some customers felt the menu was lacking in variety, particularly regarding international options and popular items that have been removed.

Operational Issues

Frequent complaints about long wait times, drive-thru inefficiencies, and issues with the mobile app were noted.

Pricing Concerns

Customers expressed frustration over rising prices without corresponding improvements in food quality or service.
  • MH
    Mani Hashemi
    3 days ago
    1.0
    STOP WITH THE PAPER STRAWS! I could summarize the continuous decline of McDonald's in two words, "Paper Straws". It's not the straw itself but what it resembles, it resembles an out of touch executive team that doesn't seem to understand Brand and how nostalgia impacts the econtiniation of a brand. Has any of you actually drank a beverage out of the dry and bitter bleached paper tasting straws you are forcing on your customers. Absolute disconnect with your customer base. Sad to see what was once the quintessential American company wither away with these decisions.
  • 00
    079banana5
    5 days ago
    5.0
    Never been here but I love reading the reviews of Karen’s complaining on the McDonald’s CORPORATE office instead of the local one
  • PP
    Paula
    Nov 12, 2025
    1.0
    Your restaurants are on a downward spiral of bad food and customer service. We now have better options. You all were on top for years because we could get decent food for decent price in a decent amount of time. EVERYTHING that made McDonald's special, is withering away. As will your profits before too long. People want fresh food. You all cant even cook frozen food and serve it. Sad. Maybe put a QR code below the ? Of Are your fries hot? People will respond. Employee incentives. Gift cards for the most positive reviews. Something... Or I will just keep going to Calvers and making my own breakfast burritos.
  • EB
    Evelyn Betancur
    Nov 12, 2025
    5.0
    Sweet potato fried from the Netherlands as part of the Global favorites menu. 😍
  • ND
    Nichole DeNardo
    Nov 4, 2025
    1.0
    Definitely expected more on the menu. Not a lot of international food available compared to the social media advertising, very misleading. Didn’t explain the origin or make of the item. Only showed a flag. Would have been nice to have some information about the food and culture.

Frequently Asked Questions About McDonald's - Corporate Office

What are the operating hours for McDonald's - Corporate Office in Chicago?

McDonald's - Corporate Office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.

Where is McDonald's - Corporate Office located?

It is located at 110 N Carpenter St, Chicago, IL 60607, USA.