Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unresponsive management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and a decline in overall taste.
Menu Variety
Some customers felt the menu was lacking in variety, particularly regarding international options and popular items that have been removed.
Operational Issues
Frequent complaints about long wait times, drive-thru inefficiencies, and issues with the mobile app were noted.
Pricing Concerns
Customers expressed frustration over rising prices without corresponding improvements in food quality or service.
MH
Mani Hashemi
3 days ago
1.0
STOP WITH THE PAPER STRAWS!
I could summarize the continuous decline of McDonald's in two words, "Paper Straws". It's not the straw itself but what it resembles, it resembles an out of touch executive team that doesn't seem to understand Brand and how nostalgia impacts the econtiniation of a brand. Has any of you actually drank a beverage out of the dry and bitter bleached paper tasting straws you are forcing on your customers. Absolute disconnect with your customer base. Sad to see what was once the quintessential American company wither away with these decisions.
00
079banana5
5 days ago
5.0
Never been here but I love reading the reviews of Karen’s complaining on the McDonald’s CORPORATE office instead of the local one
PP
Paula
Nov 12, 2025
1.0
Your restaurants are on a downward spiral of bad food and customer service. We now have better options. You all were on top for years because we could get decent food for decent price in a decent amount of time. EVERYTHING that made McDonald's special, is withering away. As will your profits before too long. People want fresh food. You all cant even cook frozen food and serve it. Sad. Maybe put a QR code below the ? Of Are your fries hot? People will respond. Employee incentives. Gift cards for the most positive reviews. Something... Or I will just keep going to Calvers and making my own breakfast burritos.
EB
Evelyn Betancur
Nov 12, 2025
5.0
Sweet potato fried from the Netherlands as part of the Global favorites menu. 😍
ND
Nichole DeNardo
Nov 4, 2025
1.0
Definitely expected more on the menu. Not a lot of international food available compared to the social media advertising, very misleading. Didn’t explain the origin or make of the item. Only showed a flag. Would have been nice to have some information about the food and culture.
Frequently Asked Questions About McDonald's - Corporate Office
What are the operating hours for McDonald's - Corporate Office in Chicago?
McDonald's - Corporate Office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is McDonald's - Corporate Office located?
It is located at 110 N Carpenter St, Chicago, IL 60607, USA.
Does McDonald's - Corporate Office offer pickup or delivery services?
Pickup and delivery services are not offered at this location.
How can I order McDonald's food via mobile apps?
You can order using the McDonald's App available on iOS and Android, or order online via their website.
What COVID-19 safety measures are in place at McDonald's - Corporate Office?
The location follows CDC guidelines including mask requirements in high transmission areas and has implemented contactless ordering, deep cleaning, and safety shields for protection.
What types of food does McDonald's - Corporate Office provide?
They serve fast food items including breakfast, coffee, burgers, and sandwiches.
Is there parking available near McDonald's - Corporate Office?
Yes, LAZ Parking - 110 N Carpenter offers parking nearby for customers.
Which fitness center is near McDonald's - Corporate Office?
Cloud 9 Fitness - Mc, a gym and community service, is located nearby and can be visited before or after dining.
Are there notable entertainment studios near McDonald's - Corporate Office?
Yes, Harpo Studios and the Oprah Winfrey Show location are nearby, good to explore for entertainment enthusiasts.
What rewards program does McDonald's offer?
Customers can earn points for free food through the MyMcDonald's Rewards program accessible via the official McDonald's website.