Dunkin'

3.2
57 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
62 E Jackson Blvd, Chicago, IL
60604, United States

Hours

Reviews

3.2
57 reviews
5 stars
22
4 stars
8
3 stars
4
2 stars
3
1 star
20
  • AB
    Ariel Baker
    Nov 6, 2025
    1.0
    Served me a stale apple fritter with mold
  • NB
    Nora Barnett
    Sep 15, 2025
    1.0
    The woman working the counter is beyond rude. She barks at you to use the kiosk even though the kiosk doesn't have all the donuts listed so you have to tell her anyway. Today it was immediate attitude just like the last time a week ago, barking at me to use the kiosk when I had cash to pay and the kiosk doesn't accept cash. So then she did a bunch of stuff before she took my order. Will not be going here again. The first time I gave her the benefit of the doubt that she was having a bad day but having exactly the same experience this morning confirmed it's not just a bad day.
  • DJ
    Dustin johnson
    Sep 4, 2025
    1.0
    This place just doesn't want to take orders. On multiple times I've been told that they can't help me unless I do the kiosk. I don't work there, take the order. I just need a donut, they're right behind the register.
  • EB
    Elaine Bernard
    Aug 26, 2025
    1.0
    This location is honestly the worst. I placed my order on the app over 15 minutes before getting there, and still had to wait around for it. On top of that, they were out of 4 out of the 5 bread options for breakfast sandwiches (which is pretty much the whole menu). The staff had an attitude about it too, like it was somehow my fault. This place is always out of stuff, and it’s super frustrating.
  • TW
    Thomas Weber
    Aug 16, 2025
    5.0
    Went in just to order an iced coffee and both the front register and self-order kiosk weren’t working right. Instead of telling me too bad go try another Dunkin’, the kind lady working gave me the iced coffee free of charge. Cost them $3 today but will be back often due to this great customer service.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 62 E Jackson Blvd, Chicago?

Dunkin' at 62 E Jackson Blvd is open Monday through Friday from 6:00 AM to 5:00 PM, Saturday from 7:00 AM to 12:00 PM, and closed on Sunday for delivery. Dine-in hours are daily, including Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' provides both curbside pickup and delivery services, making it convenient to order your favorites.