Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.0
289 reviews
5 stars
177
4 stars
38
3 stars
10
2 stars
18
1 star
46
- MMMatt McGrory2 days ago1.0One of the worst experiences I have had with banks and cafes. It was god awful. I first called the customer service about some bad experience I had at the cafe. They claimed they couldn't help me for about 15 minutes. They then proceeded to close my credit cards smh. This bank is fraudulent I recommend going to one of the other big banks with your money!
- NHNina HikeNov 15, 20251.0I’m sitting in the Capitol one cafe grading papers like I do most weekends. I’ve seen kids standing in chairs and moving chairs around. I place my feet in the chair and Nicholas walks over to me to tell me to take my feet out of the chair. I have two capital one cards and I don’t appreciate being singled out and other people have had the feet legs and other things in chairs. It was petty. There’s a white women with her feet in the chair maybe it’s because I’m a Black women. Now he’s harassing the white women. We are just minding our business Capitol one tell Nicholas to leave us alone.
- NTNgọc Hạ TriệuOct 31, 20255.0Such a hidden gem! The barista actually remembers my name and order. Best customer service hands down.
- EFErico FernandesOct 18, 20251.0I had a very disappointing experience here. I ordered a Roasted Turkey Sandwich, but it was served missing ingredients. When I went back to ask about it, the staff told me they didn’t have those ingredients — and said it wasn’t their problem. I find it unacceptable that this wasn’t communicated when I placed my order. Very unprofessional and disappointing service.
- CZCoby ZaguriOct 15, 20251.0The staff running the cafe portion were super dissmissive and unhelpful. Also they didnt have any food options available when we could clearly see the ingredients behind the counter to construct a sandwich.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café and what can I experience there?
A Capital One Café is a combined bank and café space offering everyday banking, in-person support from Ambassadors, handcrafted beverages from Verve Coffee Roasters, free WiFi, and comfortable seating. They also host free money and life mentoring events. Everyone is welcome, whether you are a bank customer or not.
Can I visit the Capital One Café if I am not a Capital One customer?
Yes, everyone is welcome to visit a Capital One Café to enjoy coffee, relax, and recharge. The Café serves as a community space offering both financial and social events, accessible to all.
Do Capital One Café Ambassadors try to sell me products or services?
No, Café Ambassadors provide support and answer questions in a sales-free environment. They are there to assist, not to sell.
What food and beverage options are available at Capital One Café?
Capital One Café features handcrafted coffee and beverages from Verve Coffee Roasters, plus a full menu of breakfast, lunch, snacks, and to-go items, including pastries, small plates, and desserts.
Can I open a bank account at the Capital One Café?
Yes, you can apply to open an account at the Café through self-service options, with assistance from Café Ambassadors if needed.
Are there ATMs available at the Capital One Café?
Yes, there are self-service ATMs that Capital One customers can use fee-free to deposit cash or checks, withdraw cash, pay credit card bills, and more. Non-customers can use the ATMs for a small fee.
What are the operating hours of the Capital One Café at 100 S State St, Chicago?
The Café is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturday and Sunday from 9:00 AM to 6:00 PM.
How can I reserve a private workspace or nook at the Capital One Café?
Account holders aged 18 or older can reserve a semi-private nook within the Café via a QR code on the nook’s door or through the Capital One mobile app.
What nearby places can I visit before or after my visit to Capital One Café?
Nearby places include Verve Coffee Roasters for additional coffee options, the See Chicago Dance nonprofit for cultural events, and the Arts & Business Council of Chicago for community activities, all within the Chicago Loop neighborhood.
How can nearby public transit or parking options help me access the Capital One Café?
LAZ Parking - 33 West Monroe provides parking options nearby, making it convenient for customers to visit the Café. The location in Chicago Loop is also accessible via various public transit options in downtown Chicago.