Pizza Hut

4.0
336 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1190 12th St in Carlyle, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1190 12th St, Carlyle, IL
62231, United States

Hours

Reviews

4.0
336 reviews
5 stars
177
4 stars
68
3 stars
43
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers enjoyed the pizza, describing it as delicious and hot, but some reported issues with overcooked or poorly prepared items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and lack of attention to customers.

Cleanliness

Several customers noted unsanitary conditions in the dining area, including dirty tables and trash.

Atmosphere

The atmosphere received mixed reviews, with some finding it pleasant while others described it as uncomfortable or depressing.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly regarding sauces and sides.
  • JO
    jonathan osborne
    Oct 3, 2025
    1.0
    This is starting to happen to often.. I pay for extra sauces and never get them!! I have already wrote corporate
  • AB
    Ashley Buck
    Sep 16, 2025
    5.0
    Food was delicious!!!
  • JS
    Jesus Sanchez
    Sep 8, 2025
    3.0
    The staff was fairly nice and the pizza and wings were just okay, not bad. But the atmosphere while I was there was an uneasy kind of quiet and felt almost depressing
  • GW
    Gina Winter
    Aug 28, 2025
    3.0
    Ordered a pepperoni lovers pizza that had zero extra pepperoni’s. I also ordered 2 additional sides of marinara sauce for our breadsticks but that wasn’t received. We usually have good luck at this Pizza Hut, so not sure if it was just an off night or what. The experience was not enjoyable and certainly not worth $40+!!!
  • MB
    Mike Biehl
    Aug 17, 2025
    2.0
    We stopped here to get a pizza and while the dining room portion of the restaurant was not busy, they were handling delivery and carry out orders. The issue we had was we were standing at the counter waiting for someone to take our order and it was like we were invisible to the employees behind the counter. I finally had to step in and ask one of the employees if we order at the counter or do they seat us and come take our order; this was after about 10 minutes of waiting. We ordered iced tea to drink with our pizza and it was not fresh; this tea was sitting for a while. We visited this location At 8:30pm on Friday evening, August 15th. While we were trying to order one of the female employees was slamming the pizza knife so loudly, that i could barely hear the girl taking our order. And honestly it was overkill on how hard she was slamming the pizza cutting knife down on the metal table. While we were eating, the employees were more interested in hanging outside the back of the restaurant instead of cleaning up the dining room area. There were two dirty tables and the condition of the carpet was not very clean. I wouldn’t recommend this Pizza Hut unless you’re carrying out the food That you ordered; or simply find another restaurant to eat at while visiting Carlyle.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Carlyle, IL?

Pizza Hut is located at 1190 12th St, Carlyle, IL 62231, USA.

What are the operating hours of Pizza Hut in Carlyle?

Pizza Hut is open from 9:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 9:00 AM to midnight on Fridays and Saturdays.