Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
917 reviews
5 stars
310
4 stars
185
3 stars
157
2 stars
87
1 star
178
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale, cold, or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt drink areas.
Speed of Service
While some customers praised the speed of service, many others complained about long wait times and slow drive-thru experiences.
Staff Friendliness
Despite service issues, some reviews mentioned friendly staff members who provided good customer interactions.
- RIRowan Nelson III3 days ago5.0This was probably the best McDonald's transaction I've ever had. The girl at the counter was sweet, the nuggets were hot, and I got my foot within 2 minutes. The place was super clean including the bathrooms and fountain area. Promote some of the regular employees, they're doing a good job!
- VHVickey HouserDec 11, 20255.0Great cheeseburger ans cfies
- SBSteve BowmanDec 5, 20254.0It's improved mich over the last several months. Kudos to management and their newly dedicated teams here. Keep it up gang!
- CBcory bertramOct 12, 20255.0Wow all I have to say mmmmmmn
- WDWilliam DevineSep 25, 20251.0I eat breakfast at this McDonald's almost daily and almost daily the bagel meal I get it's hard as a rock or either no sauce no cheese or the wrong egg. I bring this to the manager's attention and she catches an attitude with me and accuses me of throwing food. She's mad because this isnt the first time that she let stale food go out.This is terrible food and service.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 18010 William Rd, Carlyle, IL?
McDonald's in Carlyle, IL is open daily from 6:00 AM to 11:00 PM.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Carlyle, IL?
Delivery service is available daily from 7:00 AM to 7:00 PM.
How can I place an order for delivery or pickup from this McDonald's?
You can order via McDonald's App, their delivery website at https://mcdonalds.order.online/business/-5579, or through the smart link https://mcdonalds.smart.link/jfeqnrnmr.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer any special rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby attractions or places I can visit before or after dining at McDonald's?
Yes, you can visit Carlyle Haunted Trail or enjoy outdoor activities at Carlyle Lake nearby.
Can I find other fast food or burger restaurants near McDonald's?
Yes, there is another McDonald's nearby as well as other dining options around Carlyle Lake area.
What convenient stores or fuel stations are close to McDonald's in Carlyle?
Nearby convenience and fuel options include Paragpur Travel Center, Lakeside Liquor & Gas INC, and Phillips 66 for easy refueling and shopping.