McDonald's

3.4
644 reviews
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Business Details

733 W Main, Carlinville, IL
62626, United States
(217) 854-4481
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
733 W Main, Carlinville, IL
62626, United States

Hours

Reviews

3.4
644 reviews
5 stars
193
4 stars
152
3 stars
123
2 stars
54
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and lobby, often exceeding 20-40 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a decline in customer service quality, with reports of rude staff and poor handling of customer inquiries.

Food Quality

Numerous customers complained about cold or poorly prepared food, with several noting that items were not fresh.

Cleanliness

Some reviews mentioned that the restaurant was not well-maintained, with dirty dining areas and neglect of lobby customers.
  • JJ
    JustBinx
    4 days ago
    1.0
    Absolutely worthless location, food has been cold, wrong, made sloppily and nothing upsets me more than spending money on a daily order to be given completely wrong orders and not having any course of action to fix. Avoid at all costs, unless you want a headache.
  • JL
    John Little
    Jan 2, 2026
    2.0
    Don't come here if you're looking for fast food. You'll wind up spending 20 minutes in the Drive-Thru for a standard menu item at 2:00 in the afternoon.
  • MR
    Misty Rice
    Dec 27, 2025
    1.0
    Milkshake machine mysteriously is broken every night.
  • JS
    Jerry Starr
    Dec 10, 2025
    4.0
    It's a very busy MD with kids playground inside. Other than that is just another MD. People must like it because it's always busy.
  • KL
    Kimberly Lawyer
    Dec 6, 2025
    1.0
    The only thing for certain at this location is that they WILL mess your order up. Doesn’t matter if you’re the only customer or if you only get a plain cheeseburger they always find a way to not know how to do their jobs. I think the owners name is Rachel and she’s the worst of them all. You can’t train employees if you don’t know how to do your own job properly. Definitely won’t be back I’ve given three chances and just so happens they messed up every single one of my orders. Just pathetic they’re still in business at this point. And not to mention the multiple other peoples orders they’ve messed up each time while I was in there as well.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Carlinville, IL?

McDonald's in Carlinville is open daily from 5:00 AM to midnight, with extended hours on Friday until 4:00 AM and open 24 hours on Saturday.

Does McDonald's in Carlinville offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight through their online platform.