Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,586 reviews
5 stars
595
4 stars
383
3 stars
287
2 stars
116
1 star
205
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported issues with cleanliness, particularly in the bathrooms and play area.
Service Speed
Customers frequently mentioned slow service, with long wait times for food and orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers praised the freshness of the food, others reported cold or improperly prepared items.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
- JBJoyce BrandonOct 31, 20251.0Got off from work and stop at McDonald's didn't get all of my food to tired to go back won't go back there again
- MDMichele DavisOct 20, 20255.0I love McDonald you can never go wrong with it and I love their chili sauce packet if you haven’t tried it you absolutely should it’s absolutely amazing and they have a play place for the kids you don’t see a lot of those that much anymore!
- TTTheeseRfactsOct 10, 20252.0Gross. Has this store ever been properly cleaned? It seems fairly new, but is ABSOLUTELY DISGUSTING. Always check the bathroom before ordering anywhere.... 🤢
- RLRobert LipeOct 6, 20254.0It's everything you expect a McDonald's to be.
- AGArenique GreenSep 17, 20255.0I always order a large caramel frappe with extra ice. And they always make it perfectly ❤️❤️ I appreciate them
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's restaurant in Carbondale, IL?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the delivery hours for McDonald's in Carbondale?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, the drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at McDonald's Carbondale?
The location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I order McDonald's food online in Carbondale?
You can order food online via their delivery URL or through the McDonald's App available on iOS and Android.
What is the address and contact phone number for McDonald's in Carbondale, IL?
The address is 1396 E Main St, Carbondale, IL 62901, and the phone number is +1 618-457-5220.
Which fast food restaurants are located near McDonald's in Carbondale?
Nearby fast food options include Arby's, Taco Bell, Long John Silver's, A&W Restaurant, MOD Pizza, and Burger King.
Are there entertainment venues close to this McDonald's location?
Yes, AMC University Place 8 cinema and AMC Entertainment theatre are nearby for entertainment before or after your meal.
What other shops and services are near McDonald's in Carbondale?
Nearby you can find University Place Dental, Sherwin-Williams hardware store, Dollar Tree discount store, Sally Beauty supply, and Sport Clips Haircuts.