Many customers reported that the food was bland, poorly seasoned, or not fresh, with several specific complaints about the jerk chicken and sides.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff, long wait times, and incorrect orders.
Value for Money
Several customers felt that the prices were too high for the quality and quantity of food received, with complaints about portion sizes and value.
Consistency Issues
There were mixed reviews regarding the consistency of food quality, with some customers praising certain dishes while others reported significant declines.
Atmosphere
The atmosphere was described as basic and uninviting, with some customers noting a lack of cleanliness and professionalism.
MP
Marlo Phillips
Nov 11, 2025
4.0
Great food however, the whole dark jerk that I purchased was a bit undercooked, flavor and sauce was on point. The entire meal was pinkish inside when I got home and settled down. I put it in the oven for a few. “Problem solved”. 🤣🤣🤣🤣. Jerk is my favorite. I cook lots of it. To the cook, great job on flavor and seasoning however; let your food cook a bit longer. Thank you so much. I will return for more.
SL
Shawn Lewis
Nov 8, 2025
5.0
Best jerk chicken
TS
Tony Smith
Oct 23, 2025
2.0
Tried the place on 79th and St. Lawrence. The food is so much different. I’ve been eating with this lady for at Lease 25 years her food has always been excellent. I don’t know what it is about this one in Calumet city but I agree with you guys with the service and food. I just wait till I go in the city and go to 79th and Saint Lawrence.🔥💯
NB
Naja Buford
Oct 17, 2025
1.0
This was disgusting! And for me to pay damn near $30 is even worse !
DJ
DeJaneé Joshua
Oct 7, 2025
1.0
Ordered jerk cat with mash and Mac. Only thing good is the sweet jerk sauce. Mac straight out of the Kraft box soggy no flavor. Mashed potatoes hit one with a can no salt no butter dry even with the gravy. Cat fish cooked well. No jerk flavor even tho it looks like it. Everything bland 0/100000
What are the regular opening hours of Tropical Jerk?
Tropical Jerk is open from 11:00 AM to 8:00 PM Monday through Wednesday, and from 11:00 AM to 10:00 PM Thursday through Saturday. It is closed on Sundays.
Does Tropical Jerk offer delivery services?
Yes, Tropical Jerk offers delivery services as well as in-store pickup options.
What are the takeout hours for Tropical Jerk?
Takeout is available from 11:00 AM to 8:00 PM Monday through Wednesday, and from 11:00 AM to 10:00 PM Thursday through Saturday. The restaurant is closed for takeout on Sundays.
Where is Tropical Jerk located?
Tropical Jerk is located at 570 Torrence Ave, Calumet City, Illinois, 60409, USA.
How can I contact Tropical Jerk for orders or inquiries?
You can call Tropical Jerk at +1 708-730-0033.
Where can I find the menu of Tropical Jerk online?
The menu for Tropical Jerk can be viewed online at https://tropicaljerk2.com/menu.
What type of cuisine does Tropical Jerk specialize in?
Tropical Jerk is a restaurant that specializes in Jamaican, Caribbean, chicken, and fish dishes. They also provide catering services.
Are there other Caribbean or Jamaican restaurants near Tropical Jerk?
Yes, Tropic Island Jerk Chicken, a chicken and Caribbean fast food restaurant, is nearby, providing another option for Caribbean cuisine lovers in the area.
What other food options are available near Tropical Jerk?
Nearby you can find a variety of restaurants including the Filipino restaurant Barrio Fiesta, Mexican restaurant El Mariachi, sandwich shop Subway, and American seafood restaurant NO COBBS.
Which nearby businesses can visitors check out along with Tropical Jerk?
Visitors can also visit nearby places like 1st & 10 Barber Shop and MTBCutz Barbershop for grooming, or stop by Dunkin' for coffee and donuts before or after their meal.