Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,504 reviews
5 stars
549
4 stars
341
3 stars
257
2 stars
124
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted consistently cold, old, or improperly prepared food, leading to dissatisfaction.
Management Concerns
Several customers expressed frustration with management's handling of complaints and issues, describing them as unhelpful or rude.
Positive Experiences
Despite the negative feedback, some customers noted positive experiences with friendly staff and clean facilities.
- DGDevra GambleJan 4, 20261.0I’m leaving McDonald’s now at 6:35. The lady who passed out the food had a nasty attitude because I asked for two jellies. It’s so sad early in the morning at 6 o’clock. You have a attitude I’d be wrong if I told you to go back where you came from
- KCKrissycup cakefulDec 19, 20251.0This is becoming a little ridiculous. Google says they are open but this is the second day in a role that I came at 3:55-400am and they are not taking any orders, said their system is down or their not serving breakfast at this time. I ask what time are they serving breakfast or even serving? They said 4:30am. Ok so this needs to be on GOOGLE. Don’t say your open when really you’re not. And I bet if I got around the same time tomorrow they will say the exact same thing. On top of that IT WAS ANOTHER PEOPLE WAITING IN LINE AS WELL OR EVEN WAITING AT THE WINDOW TRYING TO SEE WHAT IS GOING ON.
- WGWendy GarciaDec 15, 20251.0This has to be the worst McDonald in the area.I order the small chicken McGriddle meal everyday however today the person taking the order decided to charge me individually for each item.I ask to speak to the manager and she was extremely rude saying that she don’t steal her customers money.My manager then started speaking Spanish to the other employees and rolling her eyes saying that she couldn’t do anything about and couldn’t give me a refund.My only question was why is there almost a 4.00 dollar difference with the price.I put my exact order into the app which is normally higher my total was $13.28 however when I went thru the drive thru my total was $16.02.
- KCKelsey ColemanNov 16, 20251.0I just sat in the Drive Thru pick up line for 30 mins for a macchiato. They were taking so long that I sent my fiancé in the store, he comes back and my drink is incorrect so he goes back in and they make it incorrectly again. When he asks for a refund, the lady gives him an apple pie for the “inconvenience” but took the apple pie out of the refund! How sneaky and disrespectful!!!
- JKJoseph KingNov 12, 20252.0Ordered my food in the drive thru and when I received it my burger was cold and old not fresh at all. Honestly it’s always like this from this location. They serve old food and cold food. I don’t have too many problems with customer service most times they are nice. My problem is with the food they serve it has to get better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 656 River Oaks Dr, Calumet City?
McDonald's at 656 River Oaks Dr is open 24 hours a day, 7 days a week.
Is the McDonald's at Calumet City open for delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this McDonald's location.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open 24 hours a day, all week long.
What types of payment options are accepted at the McDonald's in Calumet City?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I find the menu and place an order online for McDonald's in Calumet City?
You can view the full menu and place orders online through their official website or the McDonald's mobile app.
How can the nearby Baskin-Robbins ice cream shop complement my visit to McDonald's?
After enjoying a meal at McDonald's, you can visit nearby Baskin-Robbins for dessert options like ice cream and smoothies, just a short walk away.
Is there a convenient coffee shop near McDonald's for a morning stop?
Yes, Dunkin' is located near McDonald's, offering coffee and donuts for a great start to your day before or after your McDonald's visit.
What other food options are available near McDonald's at River Oaks Drive?
Nearby you can also find Mr. Submarine - River Oaks for sandwiches and Gowdy's for seafood and fast food, providing diverse dining choices.
Are there any nearby places for automotive services around McDonald's in Calumet City?
Yes, there are several automotive service options nearby including Calumet City Car Wash, Royal Auto Stop (car dealer), NubiaTech Computer Repair, and AA Calumet City Mechanic and Tire Shop for vehicle repair and maintenance.