McDonald's

3.3
1876 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2004 Sibley Blvd, Calumet City, IL
60409, United States

Hours

Reviews

3.3
1,876 reviews
5 stars
578
4 stars
379
3 stars
326
2 stars
167
1 star
426

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Order Accuracy

Customers frequently experienced problems with order accuracy, receiving incorrect items or missing components.

Staff Attitude

Several reviews mentioned unfriendly or unprofessional behavior from staff, impacting the overall customer experience.

Mixed Experiences

While some customers praised the cleanliness and friendly service, these positive experiences were overshadowed by the negative feedback.
  • KD
    Kortez Davis
    Dec 29, 2025
    1.0
    I sat in line for 20 minutes before getting my food. The car ahead of me was in line as long as I was. I got a chicken deluxe meal and 2 cheeseburger meal. It took all of 5 minutes to get home and get the food out all for the food to be so cold that I had to put it in the microwave and when I did it tastes horrible. So now I’m out 20 bucks and my food was so nasty that I couldn’t even finish it after my first bite. This McDonald’s is the worst.
  • NG
    Nana G
    Dec 21, 2025
    3.0
    The food is pretty good but the reason its only 3 stars is because today I went there for break fast I ordered 2 sasauge Mc muffins and 1 sasauge egg and cheese mc griddle oh and 4 hash browns they got EVERYTHING wrong just fix you machines or something
  • RR
    Rachel Rachell
    Dec 7, 2025
    2.0
    I guess even though they have two order stations only one seems to be getting their orders taken while the other side sits stagnant for a long long period. Better either pulling up IF YOU CAN…or leaving and going somewhere else. I only gave two stars because the food was good and when I pulled up the willingness of the gentlemen behind the first windows demeanor to take my order and make it right…..second window seemed a little racist. Altogether I do not feel I will return
  • RH
    Ronnie Hickmon
    Dec 3, 2025
    2.0
    The cashier didn't greet in return when I greeted. They expect you to have your pay ready when you pull up to the window, however they didn't tell me the amount nor the screen didn't display the total amount.
  • MJ
    Mark Jilla
    Nov 17, 2025
    1.0
    After having a bad experience at the South Holland McDonald's and made a complaint about it I go to the one in Calumet City to order my regular a number nine with a round the egg and bacon on my way to work there's no bacon on it there was no crowd there was no other cars and drive-thru how can you mess that up disappointed also they give you this site to go to to report on the McDonald's and when it says put the receipt number in it tells me New York City which is BS they don't want to refund you or give you anything great way to avoid trouble 😵‍💫

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service and when is it available?

Yes, it offers drive-thru service 24/7 every day of the week.