Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,865 reviews
5 stars
574
4 stars
377
3 stars
324
2 stars
165
1 star
425
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, causing frustration among customers.
Cleanliness
Some customers appreciated the cleanliness of the store and restrooms, contrasting with others who reported unsanitary conditions.
Staffing Issues
Several reviews mentioned long wait times and poor service due to understaffing.
- BWBrian White4 days ago5.0It's McDonald's...
- MJMark JillaNov 17, 20251.0After having a bad experience at the South Holland McDonald's and made a complaint about it I go to the one in Calumet City to order my regular a number nine with a round the egg and bacon on my way to work there's no bacon on it there was no crowd there was no other cars and drive-thru how can you mess that up disappointed
- CPCemal PaksoyNov 3, 20251.0i ordered Deluxe chicken burger in it, raw chicken meat and never come here again uncooked
- JWJeff WardlowOct 19, 20251.0It's so sad that this McDonald's doesn't follow orders. I simply asked for no salt. Guess what my fries had salt and we're cold!!! They don't care I'm so tired of horrible customer service in the hood
- DWDavion WilliamsOct 18, 20251.0This is the worst McDonalds i have ever went to the fries are always cold and stale the tea doesn’t taste like McDonald’s tea it has a weird taste to it every time I get one and sometimes whatever sandwich I get taste like it has been microwaved
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service and when is it available?
Yes, it offers drive-thru service 24/7 every day of the week.
What delivery services does this McDonald's provide?
Delivery options include curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup at this McDonald's?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 2004 Sibley Blvd, Calumet City, IL 60409, USA.
Are there any nearby fast food options around this McDonald's?
Yes, nearby fast food options include another McDonald's, Subway, Popeyes Louisiana Kitchen, and Nicky's Gyros.
What nearby grocery stores can customers visit before or after dining at McDonald's?
Pete's Fresh Market and Pete’s Freash Produce Market are nearby grocery stores in the area.
Which nearby businesses could be convenient for customers needing additional services around McDonald's?
Nearby businesses include Western Union for money transfers, PLS Loan Store and First Midwest Bank for financial services, and Airtime Wireless iPhone Repair Center for phone repairs.
Does this McDonald's provide any rewards or mobile offers to its customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program and avail mobile offers through the McDonald's App.