McDonald's

3.6
624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9101 S Kingery Hwy, Burr Ridge, IL
60527, United States

Hours

Reviews

3.6
624 reviews
5 stars
288
4 stars
92
3 stars
81
2 stars
39
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including incorrect items, unsanitary conditions, and poorly prepared meals.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and lack of maintenance.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving the wrong items or incomplete orders.

Speed of Service

Customers frequently mentioned long wait times, particularly during busy hours, leading to frustration.
  • VM
    Victoria Miller
    4 days ago
    2.0
    IBUYER BEWARE! I ordered two items and was asked to wait for over 10minutes . Overall service is just to slow for the pace of society in modern times. I'm disappointed terribly.
  • DJ
    Dejan Jankuloski
    Nov 14, 2025
    4.0
    Today I bought 4 happy meals for my kids. There are no fries inside and the kids were sad. I will give you 4star=for for 4happy meals because Next time I'm waiting for 4 free happy meals.
  • AS
    Angela Smart
    Nov 1, 2025
    5.0
    WHOEVER IS WORKING SATURDAY MORNING NOVEMBER 1st @ THIS MCDONALDS- 10/10 on EVERYTHING. Food is hot and fresh. Service was fast and very polite. I take a second to think sometimes for what I want to order because I get overwhelmed easily and most people are rude about it, but not here. Everyone was smiling, so fast and so kind. Food is delicious. Thank you guys!!
  • VA
    Victor Alvarez
    Oct 19, 2025
    1.0
    Just got my double cheese burger and it looks terrible. You literally have to go out your way to make it this way. Not even gonna eat it god knows what else they did to it
  • JN
    jalyn napier
    Oct 16, 2025
    1.0
    Placed an online order, was CHARGED and they refused to give me my food “bc they couldn’t push the order through” wanted me to order AND pay again. Gave zero alternatives and was RUDE.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Burr Ridge, IL?

McDonald's in Burr Ridge operates daily from 5:30 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service daily from 5:30 AM to 11:00 PM.