Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including incorrect items, unsanitary conditions, and poorly prepared meals.
Cleanliness
While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and lack of maintenance.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving the wrong items or incomplete orders.
Speed of Service
Customers frequently mentioned long wait times, particularly during busy hours, leading to frustration.
VM
Victoria Miller
4 days ago
2.0
IBUYER BEWARE! I ordered two items and was asked to wait for over 10minutes . Overall service is just to slow for the pace of society in modern times. I'm disappointed terribly.
DJ
Dejan Jankuloski
Nov 14, 2025
4.0
Today I bought 4 happy meals for my kids. There are no fries inside and the kids were sad. I will give you 4star=for for 4happy meals because Next time I'm waiting for 4 free happy meals.
AS
Angela Smart
Nov 1, 2025
5.0
WHOEVER IS WORKING SATURDAY MORNING NOVEMBER 1st @ THIS MCDONALDS- 10/10 on EVERYTHING. Food is hot and fresh. Service was fast and very polite. I take a second to think sometimes for what I want to order because I get overwhelmed easily and most people are rude about it, but not here. Everyone was smiling, so fast and so kind. Food is delicious. Thank you guys!!
VA
Victor Alvarez
Oct 19, 2025
1.0
Just got my double cheese burger and it looks terrible. You literally have to go out your way to make it this way. Not even gonna eat it god knows what else they did to it
JN
jalyn napier
Oct 16, 2025
1.0
Placed an online order, was CHARGED and they refused to give me my food “bc they couldn’t push the order through” wanted me to order AND pay again. Gave zero alternatives and was RUDE.
What are the daily operating hours of McDonald's in Burr Ridge, IL?
McDonald's in Burr Ridge operates daily from 5:30 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 5:30 AM to 11:00 PM.
What delivery options are available at McDonald's Burr Ridge?
McDonald's Burr Ridge offers curbside pickup, delivery including same-day and no-contact options.
How can I order food from McDonald's Burr Ridge online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What payment options are accepted at McDonald's Burr Ridge?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's Burr Ridge located?
It is located at 9101 S Kingery Hwy, Burr Ridge, IL 60527, USA.
Does McDonald's Burr Ridge have WiFi and mobile ordering services?
Yes, they provide WiFi and support mobile ordering, mobile offers, McDelivery, and gift cards.
What nearby places can I visit around McDonald's Burr Ridge?
Nearby places include Thorntons gas station, Damascus Cafe, Acclaim at Hinsdale Lake hotel and event space, Burr Ridge Senior Living, and Walgreens pharmacy among others.
How can the Thorntons gas station near McDonald's Burr Ridge be useful to customers?
Thorntons can be convenient for customers to refuel their vehicles or grab snacks before or after visiting McDonald's.
What entertainment or accommodation options are near McDonald's Burr Ridge?
Acclaim at Hinsdale Lake offers both venue and event space as well as hotel accommodations nearby for visitors.