Absolutely the worst carry out service I experienced in 30 years. Was promised pick up at 6:05. Arrived at 6. Order in front of me got completely screwed up, they had to give credits for mistakes with the order. Ended up waiting for 40 minutes!!! Why not state the pick up time correctly? Add subpar food and you can get the picture. Not ordering ever again from this place.
SE
Sean Elesh
Dec 14, 2025
1.0
Poor menu selection and trying to sell AYCE menu with items packed with rice, no option for sashimi or carpaccio, adding hide fees for leftovers, and automatic 20% gratuity. A business model built to fail.
RC
Roy Corcelles
Dec 6, 2025
5.0
Great sushi buffet and the place is so nice!!! Awesome service too. Shout out to Irina and the chef!!!
KC
Kal-El Noah Elroy Corcelles
Dec 6, 2025
5.0
The mochi was delicious the sushi was so great had tvs to watch football this is why this deserves a 5 star review
HL
Hee Joon Lee
Dec 5, 2025
5.0
Otaru Sushi’s all-you-can-eat was unbelievably good compared to every other AYCE sushi buffet I’ve tried. The quality of the fish was incredibly fresh, and unlike other places where I usually avoid specialty rolls because the sauces and ingredients don’t taste fresh, everything here was clean, flavorful, and well-made. For the price, this place almost feels like a steal. Recently, they changed the price from $40 to $25.
Frequently Asked Questions About Otaru sushi Chicago
What are the opening hours of Otaru sushi Chicago?
Otaru sushi Chicago is open daily from 11:30 AM to 2:30 PM and then from 4:30 PM to 9:30 PM. On Sunday, it closes at 9:00 PM.
Does Otaru sushi Chicago offer delivery services?
Yes, Otaru sushi Chicago offers delivery and in-store pickup services.
Can I place a takeout order at Otaru sushi Chicago?
Yes, you can place takeout orders during the same hours the restaurant is open: 11:30 AM to 2:30 PM and 4:30 PM to 9:30 PM (9:00 PM on Sundays).
Where is Otaru sushi Chicago located?
Otaru sushi Chicago is located at 401 Half Day Rd Unit 1, Buffalo Grove, IL 60089, United States.
How can I view the menu or place an order online for Otaru sushi Chicago?
You can view the menu and place an order online at https://otarusushichicago.com/menu.
What types of cuisine does Otaru sushi Chicago serve?
Otaru sushi Chicago serves Japanese cuisine including sushi, ramen, vegetarian options, and also operates as a bar and caterer.
What nearby Japanese restaurant can I visit around Otaru sushi Chicago?
You can visit Vin 90 Kitchen & Bar, which is another nearby Japanese restaurant close to Otaru sushi Chicago.
Are there any nearby places where I can grab a coffee before or after dining at Otaru sushi Chicago?
Yes, Wild Goose Cafe is nearby and offers coffee, making it a great spot before or after your meal at Otaru sushi Chicago.
What leisure activities are available near Otaru sushi Chicago?
The Arboretum Club and Arboretum Club Banquets and Events, both offering golf and park areas, are close by for leisure activities near Otaru sushi Chicago.
How can the nearby UPS Stores assist customers visiting Otaru sushi Chicago?
Nearby UPS Stores provide printing, shipping, and courier services which can be convenient for customers needing these services when visiting or ordering from Otaru sushi Chicago.