McDonald's

3.7
632 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 N Arlington Heights Rd, Buffalo Grove, IL
60089, United States

Hours

Reviews

3.7
632 reviews
5 stars
259
4 stars
137
3 stars
100
2 stars
36
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with many customers receiving incomplete or incorrect items.

Cleanliness

Multiple reviews criticized the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and quality, particularly with specific items.

Staff Friendliness

Some customers praised individual staff members for their friendliness, but overall experiences with staff varied widely.
  • IM
    Isabel Mills
    Dec 17, 2025
    4.0
    Pretty nice for a McDonald's. It's very clean and the workers are nice. Food is good for McDonald's i guess. The kitchen is able to be seen from the front and it looks clean and sanitary.
  • AA
    Amy Abboreno
    Dec 10, 2025
    5.0
    The staff are sweet like a fav local diner. They recognize me and our family order.
  • AA
    aginggenxer
    Dec 2, 2025
    5.0
    I give this McDonald's 5 stars because they are the most friendly, order is never wrong, and food always fresh. If in a pinch, go to this McDonald's. Best in the area.
  • GW
    GAURAV WALIA
    Nov 3, 2025
    5.0
    Fast and good price
  • JN
    Joel Neely
    Aug 10, 2025
    1.0
    I sat in the drive through for 15 minutes without moving, so I went inside and placed my order at the kiosk. I stood for another 15 minutes and a my food never came out. More and more people came in and no one got their food. I didn’t have any more time to wait so i tried to get someone over to give me my money back. They all just looked at me and the kept joking around and ignoring me. I finally had to leave so they have my money but never actually gave me my order.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 1200 N Arlington Heights Rd, Buffalo Grove?

The restaurant operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Is there a drive-thru available at this McDonald's location?

Yes, the McDonald's at 1200 N Arlington Heights Rd has a drive-thru open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.