McDonald's

3.5
1257 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6200 Broadview Village Square, Broadview, IL
60155, United States

Hours

Reviews

3.5
1,257 reviews
5 stars
472
4 stars
260
3 stars
216
2 stars
94
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru and curbside pickup.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food conditions.

Food Quality

There were complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

While some customers praised friendly staff, many others reported rude or dismissive behavior from employees.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the location being closed despite advertised 24-hour service.
  • VO
    Valentino Obando
    Nov 15, 2025
    1.0
    Se tardaron un monton en atender y el ambiente estava bien feo havia puro niño
  • BG
    Bridget Gibson
    Nov 8, 2025
    5.0
    Very good customer service
  • ED
    esmeralda duarte
    Oct 17, 2025
    1.0
    I don’t know why it says it’s open 24 and it’s not. The workers can’t even say it’s closed. Literally see you and act stupid.
  • JK
    Jeffrey Kassal
    Oct 10, 2025
    1.0
    Isn’t it supposed to be fast food? This location will have you waiting in a curbside spot EVERY TIME 👏
  • AS
    A Star
    Aug 31, 2025
    1.0
    My mom and I ordered a cone and a mcflurry. Tell em why when they gave us the mcflurry, it was in a cardboard cup and wasn't even mixed. With the little oreo piece sitting on top of the icecream. When I asked why is it not mixed, the cashier said that "it's new". Frustrated we were going to leave before my mom asked for the manager - who said that they normally mix the mcflurries. They didn't apologize nor offer any compensation for issue their employees created. Little to say this was a waste of time, money and energy for a simple order. Don't waste your time, money or energy at this location.

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's is open 24 hours from Monday to Saturday, and from 6:00 AM to 9:00 PM on Sunday.

Is the drive-through service available around the clock?

Drive-through service is available 24/7 from Monday to Saturday, and from 4:00 AM to midnight on Sunday.