Pizza Hut

Reviews

• GM

  Gustin McClellan

  Oct 31, 2025
  1.0
  Ordered food here it was all cold . Get home missing pizzas . I come back and it takes 10 minutes for help: . While I am waiting they are telling people they are out of a lot of food . They are also telling people on line orders are not working correctly they are not getting orders . A lot of unhappy customers . Very unorganized.
• LB

  Lauren Bridgewater

  Oct 17, 2025
  5.0
  I hadn't been to Pizza Hut in a while. They were so fast and friendly and as always so good!!!
• SS

  Squirrel6869 Smalley

  Oct 8, 2025
  1.0
  Wished i could give negative stars we had delivery our order shows up missing a few items. No big deal it happens so i call the store when i gave them my fiancée last name guy on the other end of line started to question me about her last name saying thats not a real name. And started to make fun of it. All i gotta say is next time i wont be getting delivery ill be sure to approach this store in person and deal with it. Absolutely horrible to make fun of a customers last name.
• DJ

  Dyshika Jacobs

  Oct 3, 2025
  1.0
  I recently placed a delivery order totaling $48.88, and unfortunately, my experience was highly disappointing due to both multiple mistakes in my order and the way my concerns were handled. Order Issues: Missing Items: Starry drink and 2 cups were not included. Pizza Incorrect: I ordered a half-and-half pepperoni pizza (half cupped pepperoni, half regular) in tavern style, but it was not prepared half-and-half nor in tavern style. Apple Pies: These were severely undercooked, doughy on the inside, and inedible. Customer Service Issues: When I called the store to resolve these issues: On my first call, I was told that they did not make my order at all. On my second call, I asked for a manager and was connected with someone who identified herself only as Tiffany, stating she was the store manager and refusing to provide her last name. She refused to issue any reimbursement for the missing/incorrect items. She dismissed my concern about the apple pies, saying she had never heard of complaints about them being undercooked. When I explained the pizza was not correct, she insisted that tavern style is always cut in squares (which I already knew) but ignored the fact it was not prepared as ordered. She then claimed that her district manager personally made my order and that if I wanted a refund, I would need to physically bring the incorrect food back to the store—despite the fact that I had paid extra for delivery service. When I explained that this was unfair and poor customer service, Tiffany told me that she “doesn’t do customer service.” Why This Matters: I paid for a service and did not receive what I ordered. Beyond that, the way I was spoken to was unprofessional, dismissive, and completely unacceptable. A manager refusing to take accountability and telling a paying customer they “don’t do customer service” is unacceptable representation of your brand. Resolution Requested: A full or partial reimbursement for the items that were incorrect/missing/inedible. A review of how customer complaints are handled at this location, as I was treated unfairly and disrespectfully. Because of this experience, I will not be ordering from this location again and strongly recommend that others avoid it until these issues are corrected.
• BK

  Bruce Keller

  Sep 4, 2025
  3.0
  Great service!

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