McDonald's

3.7
2169 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
525 Brock Dr, Bloomington, IL
61701, United States

Hours

Reviews

3.7
2,169 reviews
5 stars
830
4 stars
493
3 stars
407
2 stars
178
1 star
261

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or inattentive service.

Food Quality

Food quality is inconsistent, with reports of cold or poorly made items, but some customers also mention fresh and hot food.

Cleanliness

Cleanliness is a concern, with multiple reviews highlighting dirty bathrooms and dining areas.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed varies, with some customers experiencing long wait times while others report quick service.
  • DW
    Donald whitwood
    Dec 11, 2025
    5.0
    The employees at this McDonald's are the nicest in town!!! Im working a block away from the main and Hamilton location, but I'd rather drive all the way around town just to be be greated with a smile and a sincere welcome. Best one ever!!!!
  • KS
    Kimberly Spiller
    Dec 1, 2025
    1.0
    On Sunday Nov 30, 2025 I waited at the front counter 5 minutes before I was acknowledged. Afterward I ordered a sm coffee waited 5 minutes say down it was cold. Took it back waited for the manager to tell me it was the creamer making it cold. I received my second cup with attitude sat down it was cold! I asked for a refund. Total time in the store 25 minutes and I got nothing.
  • SM
    Shane Mckeown
    Nov 22, 2025
    3.0
    Went through the drive-thru nobody there was waiting. Somebody went through the other side drive-thru. Waited on him first and then me sat there 5 minutes. Went to the window to pay. She apologized said the guy that was working the window that night walked out. Got my meal which was warm. Fresh fries but no salt
  • AS
    Andy Swartz
    Nov 6, 2025
    5.0
    I don't believe I have ever been disappointed with Panera Bread. I have had most things on the menu but my favorites are the tuna sandwich, chicken Ceasar salad, and the broccoli cheese soup in a bread bowl.
  • TH
    Taylor Haile
    Nov 6, 2025
    5.0
    This location has very quick service, super friendly, kind and helpful staff, and always has fresh food and crispy fries. The restaurant is always very clean as well.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 525 Brock Dr, Bloomington, IL?

McDonald's at 525 Brock Dr is open daily from 5:00 AM to midnight for regular dining.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 11:30 PM.