McDonald's

3.7
2162 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
525 Brock Dr, Bloomington, IL
61701, United States

Hours

Reviews

3.7
2,162 reviews
5 stars
825
4 stars
491
3 stars
407
2 stars
178
1 star
261

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Inconsistent food quality was noted, with complaints about cold food, incorrect orders, and items being poorly made.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and bathrooms, impacting the overall experience.

Drive-Thru Efficiency

While some praised the drive-thru for being fast, others experienced significant delays and issues with their orders.

Pricing Issues

Customers expressed dissatisfaction with high prices and extra charges for condiments.
  • SM
    Shane Mckeown
    2 days ago
    3.0
    Went through the drive-thru nobody there was waiting. Somebody went through the other side drive-thru. Waited on him first and then me sat there 5 minutes. Went to the window to pay. She apologized said the guy that was working the window that night walked out. Got my meal which was warm. Fresh fries but no salt
  • AS
    Andy Swartz
    Nov 6, 2025
    5.0
    I don't believe I have ever been disappointed with Panera Bread. I have had most things on the menu but my favorites are the tuna sandwich, chicken Ceasar salad, and the broccoli cheese soup in a bread bowl.
  • TH
    Taylor Haile
    Nov 6, 2025
    5.0
    This location has very quick service, super friendly, kind and helpful staff, and always has fresh food and crispy fries. The restaurant is always very clean as well.
  • SF
    Stan Fosaaen
    Nov 2, 2025
    1.0
    This place is not up to normal McDonalds standards. The men's restroom had no working soap dispensers. The soda vending area had no ketchup, no napkins and no straws. The manager was interviewing future employees in the back of the dining area, but maybe should have been taking a trip around to check on some of this stuff.
  • SL
    Samantha Livermore
    Oct 28, 2025
    2.0
    This location makes good food but if you order extra sauce on burgers and chicken sandwiches or anything to go into your hot chocolate or drinks they will not do it even though you pay extra for it

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 525 Brock Dr, Bloomington, IL?

McDonald's at 525 Brock Dr is open daily from 5:00 AM to midnight for regular dining.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 11:30 PM.