McDonald's

3.5
877 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2507 E Oakland Ave, Bloomington, IL
61701, United States

Hours

Reviews

3.5
877 reviews
5 stars
309
4 stars
210
3 stars
136
2 stars
67
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with reports of discrimination and poor handling of customer complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising it while others reported stale or improperly prepared items.

Cleanliness

While some noted cleanliness, others pointed out unsanitary conditions and a lack of attention to the dining area.

Speed of Service

Consistent complaints about slow service, particularly in the drive-thru, were prevalent across multiple reviews.
  • G2
    Genisis 2013
    Jan 5, 2026
    1.0
    Terrible experienced there, went to get my wife a large fry no salt and when I got home the fry was less then half empty. I called the number to the store and the number is not in service. Who ever is running the 2nd shift is doing a terrible job.
  • DP
    Danielle Paul-Franklin
    Jan 2, 2026
    1.0
    Absolutely disgusted! My daughter came in to eat a quick lunch before shopping. I placed my order at the kiosk. I went to the counter to get my cup. I saw the fry cook eat fries, then continue to make fries. No hand washing in between. Absolutely gross. Then my daughter asked for a lemonade refill. The charges her $3.00 for a new cup. What the hell happened to McDonald's. The store manager is an absolute doll.
  • TT
    TegAshLar
    Dec 17, 2025
    1.0
    Ordered a hamburger with cheese and no pickle ended up with a bun with ketchup mustard and cheese no hamburger.
  • SS
    Sycrix
    Dec 7, 2025
    1.0
    I didn't get my food until literally 16 minutes later the line was around the building and my fries weren't even fresh
  • JH
    Jeff Hoogland
    Nov 26, 2025
    4.0
    Play place is fine. Food is a McDonald's

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 2507 E Oakland Ave, Bloomington, IL?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the delivery hours for McDonald's in Bloomington, IL?

McDonald's offers delivery daily from 5:30 AM to 10:30 PM.