McDonald's

3.5
867 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2507 E Oakland Ave, Bloomington, IL
61701, United States

Hours

Reviews

3.5
867 reviews
5 stars
309
4 stars
209
3 stars
136
2 stars
66
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with reports of discrimination and poor handling of complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to dining area upkeep.

Speed of Service

The drive-thru and overall service speed were frequently criticized as being excessively slow, with many customers expressing dissatisfaction.

Food Quality

Mixed reviews on food quality, with some praising it while others reported issues like cold or poorly prepared items.
  • RS
    rusty shriver
    Nov 13, 2025
    3.0
    Hot fudge Sunday was half filled, barely any fudge. Food was stale. Won't return to this location
  • FM
    Forgive Me
    Nov 3, 2025
    1.0
    The tax is ridiculous, and prices are gouging. Mcdonalds needs to sort itself out.
  • KT
    Kylie Trenkle
    Oct 9, 2025
    1.0
    This location is horrible. If your employees can’t speak English why are they working the drive thru?!! I shouldn’t have to repeat my order 3 times and it’s still not correct. Do better!
  • EE
    Evelyn
    Sep 15, 2025
    1.0
    Your employees should know they're getting a pay check thanks to their customers. They need to learn some respect. No matter what background, ethnicity, or language we speak our money is as valuable as anyone's. Train them better.
  • SS
    Salomon Sanchez
    Sep 15, 2025
    1.0
    What kind of employees do you guys hire who make fun of people? Those ……. Decided to make fun of an older lady!!! They don’t know what customer service is!!! Bullying an older woman!!! Never ordering from this location ever again!!!!

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 2507 E Oakland Ave, Bloomington, IL?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the delivery hours for McDonald's in Bloomington, IL?

McDonald's offers delivery daily from 5:30 AM to 10:30 PM.