McDonald's

3.6
1237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2410 S Main, Bloomington, IL
61701, United States

Hours

Reviews

3.6
1,237 reviews
5 stars
471
4 stars
289
3 stars
204
2 stars
97
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is often described as friendly and caring, but there are numerous reports of rude behavior, especially during night shifts.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and cleanliness issues, including foreign objects found in food.

Cleanliness

While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions and pests.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly in the drive-thru, leading to frustration.

Speed of Service

Service speed varies, with some praising quick drive-thru experiences while others reported long wait times.
  • TT
    Trena
    6 days ago
    1.0
    We came there before we had to take a long drive out of town and the lady lied and said they were closed to try the McDonald’s down the street. Mind you we’re not from here so we found the one down the street and they were closed. Tried to call their phone at 3am and it’s giving busy signal. Very unprofessional and tacky to be a manager
  • MB
    Mark Bennett
    Nov 11, 2025
    1.0
    Its a fast food chain that is over priced never gets an order right and isnt at all very good.
  • SW
    Sky Walker
    Nov 2, 2025
    5.0
    To Ava, I’m so sorry about my family freaking out today. You don’t deserve it at all. I couldn’t speak up for a fear of them losing it, but I truly did want to. You did not do anything wrong. Workers have it hard. Please have a good week, I hope this doesn’t happen too often.
  • JW
    Joe West
    Oct 21, 2025
    5.0
    They are the best! The staff and management are always so caring and considerate. They truly care about the guest's experience and they truly define the term "customer service". Thank you for having such wonderful and dedicated people working at my McDonald's. 🙂
  • DN
    Deb Nadermann
    Oct 6, 2025
    2.0
    Bathrooms filthy and tables dirty

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bloomington, IL?

McDonald's in Bloomington, IL operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that is open 24/7 for your convenience.