Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
891 reviews
5 stars
350
4 stars
225
3 stars
137
2 stars
69
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Speed of Service
Drive-thru speed is inconsistent; some customers report fast service while others experience long waits, especially during peak hours.
Food Quality
Food quality is hit or miss, with complaints about incorrect orders, cold fries, and poorly prepared items, but some customers also report fresh and hot food.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and counters, impacting the overall dining experience.
Management Issues
There are concerns about management and staffing, with reports of understaffing and poor handling of customer complaints.
- DYDiana YamamotoNov 7, 20255.0Everything was great.
- JPJames PriestOct 30, 20253.0One burger and fries took ten minutes to get through the drive thru. While they delivered an order taken after mine that had several orders and fries first.
- VHVerne HughartOct 29, 20255.0Fast food chain for quick meals
- CCChristina ClineAug 23, 20251.0We really were just scolded by an older woman working drive thru window #1 for taking too long to order our food. Pulled up to the window and she holds up a homemade sign about us taking so long to order our food stated “they won’t get on you, but they’ll get on us if you take a while to order.” She was rude about it. I don’t care if it’s a McDonald’s thing.. be polite
- JHJacob Nerissa HollowayAug 21, 20252.0Ordered two of the play land meals and a happy meal and had to wait 10 minutes for order at 5:00 pm. What’s worse is they didn’t include the collectible souvenirs and I didn’t notice until I got home. Very disappointed.
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
This McDonald's in Bloomington, IL is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special order or pickup services?
Yes, they provide curbside pickup, delivery, same day delivery, and no contact delivery options.
Is there a mobile app available to order from this McDonald's?
Yes, customers can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Can I use drive-thru service at this McDonald's?
Yes, this location has a drive-thru service available from 5:00 AM to 11:00 PM every day.
What nearby medical centers are close to this McDonald's?
Nearby medical centers include Illinois CancerCare, Advocate Bromenn Outpatient Center, and Carle BroMenn Outpatient Center.
Are there any nearby hotels where I can stay near this McDonald's?
Yes, Holiday Inn & Suites Bloomington-Airport is located nearby and offers lodging and event spaces.
What are some nearby dining options besides McDonald's?
Biaggi's Ristorante Italiano, an Italian and pizza restaurant, is located near this McDonald's in Bloomington, IL.