McDonald's

3.7
948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1610 E Empire, Bloomington, IL
61701, United States

Hours

Reviews

3.7
948 reviews
5 stars
362
4 stars
242
3 stars
162
2 stars
75
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or not prepared correctly.

Service Speed

Many reviews highlighted slow service, with long wait times reported in both drive-thru and curbside orders.

Cleanliness

Several customers noted cleanliness issues, particularly with flies in the lobby and dirty tables.

Staff Attitude

Customer service experiences varied, with some staff being friendly and helpful while others were reported as rude or inattentive.

Order Accuracy

Multiple reviews mentioned issues with incorrect orders, including missing items and wrong modifications.
  • RS
    Roy Robinson Sr.
    Nov 16, 2025
    5.0
    Staff was very slow and had to wait 20 minutes to get my order
  • JW
    johnathon wilcox
    Oct 21, 2025
    3.0
    food was not fresh
  • LL
    lemonpunk.
    Sep 16, 2025
    1.0
    Lobby has an unacceptable amount of live flies flying around. In just 12 minutes I was able to spot 7 simultaneously; they're clearly breeding somewhere in what I imagine is a filthy back-of-house
  • MK
    michael kiger
    Sep 10, 2025
    4.0
    Its micky d's as always
  • KB
    Kim Bricker
    Aug 24, 2025
    4.0
    I don't normally rate fast food places because they are what they are but this one was interesting. The app wasn't working correctly, it said that I already had an order but wouldn't give me the code, the associate at the first window was patient and helpful in getting that sorted out. Then at the second window, I asked for an ice water in addition to our order (you can't order one on the app). The associate was very willing to get the water and joked that "it was free". It was just funny bit at the time and made us laugh. Laughing is always a good way to start a morning. 😁

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 1610 E Empire in Bloomington, IL?

McDonald's is open daily from 5:30 AM to 11:00 PM, with Sunday hours starting at 6:00 AM.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's at 1610 E Empire has a drive-through open daily from 5:30 AM to 11:00 PM, with Sunday starting at 6:00 AM.