Mixed reviews on food quality; some customers praised the chicken sandwiches while others found them greasy and lacking flavor.
Customer Service
Customer service experiences varied widely, with some praising staff for being friendly and accommodating, while others reported rude interactions and poor handling of complaints.
Portion Sizes
Many customers appreciated the generous portion sizes, particularly for the chicken sandwiches and sides.
Cleanliness
Several reviews highlighted cleanliness issues in the restaurant, with some customers noting a dirty environment.
Value for Money
Opinions on pricing were mixed; some felt the food was overpriced for the quality, while others believed the large portions justified the cost.
ZF
Zachary Flax
6 days ago
5.0
This place was AWESOME! Stopped by on a Tuesday night around 6 pm. They had a good amount of orders going. Took around 35 min for a chicken sandwich and 3 tenders meal. I don’t know why people complain so much about long waits. There were 2 guys, with a lot of orders, making made to order fried chicken. Give them a break! Also, true greatness takes time. Here’s the review…
Food: 5 stars! The chicken sandwich is the best chicken sandwich I’ve had in Chicago hands down. It is a Nashville sweet heat style sauce, so prepare for it to have that classic Nashville spiced oil with a little bit of honey sweetness. The rest was pickles, sauce, and bun, nice and simple and well done. My wife enjoyed her chicken tenders, but she really love the fries. She thinks they’re battered but I didn’t think so. Maybe some starch on the outside to make em a little extra crispy. Definitely 5 star food experience.
Service: 4 stars! This place was busy an hour before close. Like I said, two guys working the place. One of them was on the POS and working phones too. The 4 stars on service is more for the management. Can we get these guys some back up or have a FOH person doing phones and POS?
Atmosphere: 3 stars. This is basically a chicken shack. Great smells, no frills. Would not eat here with how limited seating is and how many people were standing around waiting. I’d love for there to be a cozier spot to eat because the sandwich fresh out the fryer has got to be insanely good. I still enjoyed the vibes and those smells. 🤤
Overall: If you’re thinking about it, just do it, it’s gooooood. I will be back for sure. Thanks BCC!
SH
Savannah Harrington
Nov 16, 2025
5.0
Delivery is fast and reliable even from a few miles away. The portions are huge and the Chicken Pierre is outstanding. The gravy and mac and cheese are not my personal favorites, but the onion rings are great. Solid comfort food and the quality is worth it! Family owned, support local!
CB
Cristina Banda
Nov 12, 2025
5.0
I had been wanting to try this place and finally did it! We ordered the family tender box. Everything we got was delicious. We will be going back!
PD
Peter D'Angelo
Nov 11, 2025
5.0
Once in a while, social media actually lives up to the hype. In this case, it absolutely did. I ordered the chicken sandwich it’s enough to feed four people. It is definitely worth a ride, but I would phone in the order as it’s about 20 minutes to get a sandwich. In this particular case, I didn’t mind because the crowd was incredibly friendly and anyone who had eaten here before said it’s worth the wait. I do love a good hot chicken sandwich and this is hands-down the best.
TW
Teresa Walsh
Nov 11, 2025
5.0
This place is the best! I only wish I lived closer. Everything is homemade and portions are big and prices are extremely reasonable. If you follow him on social media he's always doing specials on random things too. The Thanksgiving catering menu is the BEST deal ever!! I tried some leftovers at my friend's last year and it was fire! I have to cook my own just for tradition and I like my personal stuffing ect, but I even thought of ordering it just for extra. My sister is going out for Thanksgiving, but I told her to order so they have leftovers for their family..good idea for anyone who isn't cooking Thanksgiving dinner this year, but wanna have leftovers to eat all weekend..its so reasonably priced its ridiculous not to to order..and it is SO good..you can tell that no shortcuts were made. I'm definitely using them next time I need catering too.
Frequently Asked Questions About Berwyn Chicken Co.
What type of food does Berwyn Chicken Co. offer?
Berwyn Chicken Co. offers carry out fried chicken and shrimp, along with affordable pan catering.
Where is Berwyn Chicken Co. located?
Berwyn Chicken Co. is located at 7021 Roosevelt Rd, Berwyn, IL 60402, US.
What are the operating hours of Berwyn Chicken Co.?
Berwyn Chicken Co. is open Monday through Saturday from 11:00 AM to 7:00 PM and closed on Sundays.
How can I contact Berwyn Chicken Co. for inquiries or orders?
You can reach Berwyn Chicken Co. by phone at +1 708-898-4446 or via email at info@berwynchicken.com.
Is there an online menu for Berwyn Chicken Co.?
Yes, you can view the menu online at https://www.berwynchicken.com/menu-2.
Can I order food online from Berwyn Chicken Co.?
Yes, online ordering is available at https://order.spoton.com/so-berwyn-chicken-co-19392/berwyn-il/664b64d9194181dbb3639a7c.
What is the price range at Berwyn Chicken Co.?
Berwyn Chicken Co. is priced affordably, categorized as 'ONE' for low price range.
Which nearby dining options are close to Berwyn Chicken Co.?
Nearby dining options include Big Guys Sausage Stand (sandwich shop), JT's Place (bar), 12th Street Rag (bar/pub/beer garden), Rachel's Cafe and Deli (cafe and Italian restaurant), Culver's (American fast food), Tasty House Restaurant (Chinese/Asian), and Spins Cafe Berwyn (cafe and smoothie bar).
Are there nearby financial services around Berwyn Chicken Co.?
Yes, nearby financial services include Consumer Financial Service, Insure on the Spot (auto insurance), H&R Block (tax services), Republic Bank of Chicago, Western Union (money transfer), TCF Bank ATM, Huntington Bank ATM, and Coinme (currency exchange).
What are some nearby amenities or services customers might find useful?
Nearby amenities include laundry services at A & M Super Wash, automotive repairs at BC Body Craft, nail salons like Lovely Nails and Da Man Cave, and shopping centers like Berwyn Shops and River Forest furniture store.