Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful customer service, with many customers expressing frustration over staff attitudes and lack of assistance.
Food Quality
Several customers reported issues with food preparation, including incorrect orders and unsatisfactory food quality, leading to disappointment.
Dining Experience
Many customers noted that the dining area was often closed or not open during posted hours, which negatively impacted their experience.
Cleanliness
While some reviews praised cleanliness, others pointed out issues with dirty facilities, particularly in restrooms and dining areas.
Operational Hours
Customers frequently complained about inconsistent operating hours, including being closed when they expected to be open.
FM
Francisco Otoniel Concepción Mercedes
Nov 17, 2025
1.0
This cashier should be sent to customer service classes. He treats customers very poorly, giving this business a bad image.
MM
Manoj
Oct 30, 2025
1.0
Rude customer support, compared to other mcd outlets this outlet doesn’t prepare food well, mcspicy with no spice lol.
KG
Karthik Goud
Oct 30, 2025
1.0
Rude customer service, worst food compared to other MCD outlets.
MD
Mark D
Oct 28, 2025
1.0
I don't know if it is just plain bad luck but the last two times I went here the inside was closed. I stopped here some time ago (perhaps a year or more?) and it was closed. I stopped today and the sign says the inside is going to be for about a month. I don't like drive throughs or eating in my car. I like to go inside and sit down to eat. I don't think I am every going to try going here again since it has been a waste of my time.
CC
Charles
Oct 15, 2025
1.0
This location is not open 24hrs. Drove all the way here and it was closed.
What are the operating hours for McDonald's in Bensenville, IL?
McDonald's in Bensenville is open 24 hours a day, seven days a week.
When is McDonald's delivery service available?
Delivery is available from 4:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24 hours every day.
What delivery and pickup options does McDonald's provide at this location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order from McDonald's in Bensenville?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's in Bensenville?
The location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I earn rewards when ordering from this McDonald's?
Yes, you can earn points and get free food through the MyMcDonald's Rewards program available online.
What nearby gas stations can I visit before or after dining at McDonald's?
Nearby gas stations include Anna’s Marketplace Bensenville, Shell, Bensenville Marathon, bp America, Thorntons, Phillips 66 Gas, Road Ranger, and Fas Mart, making it convenient to fuel your vehicle during your visit.
Are there other fast food options near McDonald's in Bensenville?
Yes, Subway is nearby, offering additional sandwich and fast food choices.
What cultural or community centers are close to McDonald's in Bensenville?
The Anatolian Cultural Center is nearby, providing cultural and community services you might want to explore before or after your meal.