McDonald's

3.6
1234 reviews
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Business Details

520 25th Street, Bellwood, IL
60104, United States
(312) 439-5610
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
520 25th Street, Bellwood, IL
60104, United States

Hours

Reviews

3.6
1,234 reviews
5 stars
512
4 stars
225
3 stars
191
2 stars
81
1 star
225

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and special requests not being fulfilled.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often exceeding 15 minutes.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, contrasting with a few mentions of a clean and pleasant environment.
  • BC
    Brianna Carter
    4 days ago
    1.0
    service is terrible and the workers have nasty attitudes
  • TM
    teeny miami
    Oct 16, 2025
    1.0
    Ordered a large sprite i got a large seltzer water im on 1000
  • CP
    Cherrelle Phifer
    Oct 16, 2025
    5.0
    The food was good. It delicious 😋 it was nice and 🔥 when I got home 🍟 🍔 happy meal and chicken nuggets fantastic
  • GJ
    greg Jackson
    Oct 15, 2025
    1.0
    Everytime I go to this location they either give me the wrong food or the food be extremely old got all the way home to see they didn't put the fries in the bag this is very frustrating they only care about the drive thru they have 3 to 4 cars pulled over waiting on food
  • AM
    Ashley Marshall
    Oct 10, 2025
    1.0
    They got my order wrong, and I didn’t notice until I got home. I drove back and spoke with the manager, who had an attitude about the situation. This is exactly why I always take my receipt when they ask if I want one. She begrudgingly replaced my meal, but the customer service was terrible. If dealing with customers is such a burden, maybe it’s time for a new job.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 520 25th Street, Bellwood, IL?

McDonald's is open daily from 4:30 AM to 1:00 AM, except on Sundays when it opens at 5:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 520 25th Street features a drive-thru that operates from 4:30 AM to 1:00 AM daily, with Sunday opening at 5:00 AM.