McDonald's

3.3
804 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Plaza Street, Beardstown, IL
62618, United States

Hours

Reviews

3.3
804 reviews
5 stars
244
4 stars
152
3 stars
161
2 stars
84
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Consistency

Many reviews highlighted issues with food quality, such as cold fries, incorrect items, and unsatisfactory preparation.

Cleanliness

Some customers noted that the establishment was clean, while others reported dirty tables and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall experiences with staff attitudes were mixed.
  • TW
    Tim Ward
    2 days ago
    2.0
    Very slow. Even though it was almost empty it took a long time to get our food
  • CL
    Casey L
    Sep 11, 2025
    1.0
    I don't know what it is with this company. Beardstown and Mount Sterling need to learn what an espresso shot is. Especially since I'm paying extra for it you think you would get it right
  • TM
    Tabatha Maddox
    Jul 26, 2025
    1.0
    Bad service drive thru guy had bad service
  • LM
    Lee-John Majerus
    Jul 11, 2025
    1.0
    If you wanna wait in a drive thru line for 30 minutes it’s the best spot in town
  • MM
    Marti
    Jul 6, 2025
    1.0
    The only thing making this restaurant survive is that it’s in a small town with basically nothing else available!!! If I could give it a NEGATIVE star review I would!! They can never get an order correct…if it’s not one thing wrong it’s another!! Wrong drink, 0 condiments given (0 ordered sauce for the chicken nuggets in bag), 0 ketchup in bag, 0 napkins in bag…AND when trying to call and speak to management they don’t answer the phone and send it to voicemail

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Beardstown, IL?

McDonald's in Beardstown is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.

What are the delivery hours for McDonald's in Beardstown, IL?

Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.