Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback highlights a mix of excellent and poor customer service experiences, with some praising friendly staff while others report rudeness and language barriers.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like cold or poorly prepared items, while others enjoyed the freshness and taste.
Order Accuracy
Many reviews mention problems with order accuracy, including missing items and incorrect orders, leading to frustration among customers.
Cleanliness
Some customers noted cleanliness issues in the restaurant and restrooms, while others appreciated the well-maintained environment.
Accessibility
The location is praised for its easy access and parking, making it convenient for customers.
OK
Oleksandr O Kolomiets
Nov 3, 2025
5.0
Yes its 24 hours. Yes it charges for condiments. Yes it delivers across the IL WI border with 3rd party delivery apps. Yes its reliable.
FF
Frank
Oct 27, 2025
1.0
Worst experience EVER!!! Food was meh. Service was meh. And no napkins in the bag!!!
TB
Ty Black
Oct 2, 2025
4.0
Easy to access and parking.
Efficient cashier.
LM
Laura Yanet Martinez
Sep 26, 2025
5.0
Lunna Was so helpful and respectful she greated us when we arrive, even when ordering she came to our table and ask how was everything with our order. Love the costumer service exelente