Oberweis Ice Cream and Dairy Store

4.3
1363 reviews

About

Ice Cream ShopRestaurantDessert ShopOberweis Ice Cream and Dairy Store
A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Oberweis Ice Cream and Dairy Store
925 S. Route 59, Bartlett, IL
60103, United States

Hours

Reviews

4.3
534 reviews
5 stars
352
4 stars
96
3 stars
22
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about slow service and understaffing, leading to long wait times.

Cleanliness

Several reviews highlighted the cleanliness of the store, although some customers noted issues with the cleanliness of serving utensils.

Product Quality

The ice cream and shakes received high praise for their taste, but there were mixed reviews regarding specific flavors and consistency.

Management Issues

Customers expressed dissatisfaction with management practices, particularly regarding staffing levels and handling of customer complaints.

Pricing

Many customers found the ice cream to be delicious but noted that it is on the pricier side.
  • MM
    Mike
    3 days ago
    1.0
    $5 for one scoop of ice cream??? Do they feed the cows gold??
  • BS
    Bradley Schroeder
    Jan 5, 2026
    2.0
    Great ice cream and dairy etc but the drive thru is an absolute joke. You could wait for 45 minutes easily for a couple cars ahead of you.
  • MD
    Michael DiGiuro
    Dec 22, 2025
    1.0
    Ordered a hot chocolate with marshmallows. They gave me mint chip. Crazy people can’t make a simple drink correctly these days.
  • TG
    T. Gafford
    Dec 4, 2025
    5.0
    Great ice cream-plus restaurant. Very clean, bright with fantastic decor. They have an expansive menu & their staff are the greatest. Their manager is totally professional & runs the place like a ship's "Captain." You can tell she has the respect of her crew. Outstanding shakes!
  • AP
    Antonio Pasillas
    Dec 2, 2025
    2.0
    Customer service is good. But the equipment, used to serve the ice cream is not cleaned properly. My family and I love oberwise but we will not come to this location anymore. The stuff doesn’t clean the utensils n ceramic dishes properly. We prefer to drive further or go to another ice cream shop. We experienced this a few times already.

Frequently Asked Questions About Oberweis Ice Cream and Dairy Store

What types of pickup and delivery services does Oberweis Ice Cream and Dairy Store offer?

Oberweis offers in-store pickup, curbside pickup, delivery, and same-day delivery services.

What are the regular operating hours for Oberweis Ice Cream and Dairy Store?

The store is open from 11:00 AM to 9:00 PM Sunday through Thursday, and from 11:00 AM to 10:00 PM on Fridays and Saturdays.