Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and inattentive service, with many experiences of being ignored or receiving incorrect orders.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or unsanitary, including issues with undercooked items and foreign objects found in food.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty tables and unsanitary conditions, particularly in the play area.
Staff Friendliness
Despite negative experiences, some customers highlighted friendly staff members, particularly at the drive-thru, indicating inconsistency in service demeanor.
Operational Issues
Several reviews mentioned long wait times, issues with mobile orders, and problems with the drive-thru setup, suggesting operational inefficiencies.
JS
Jeremiah Sloan
Nov 4, 2025
1.0
Service was not as you’d expect with spending your hard earned money at a restaurant. They made my order wrong and instead of apologizing they made it seem like it was an inconvenience to make what was originally ordered. The manager was sitting around have personal time with his coworkers instead of doing his job. My wife stood at the counter with NO LINE for 10min before someone came to take her order. Won’t be going back to this McDonald’s again! Do better!
CF
Crystal Fugate-Smith
Oct 28, 2025
5.0
I love their McGriddles with sausage also the employee at the drive-thru window is very nice don't forget to get your two for $1 pies apple and strawberry😍
RR
Rolland
Oct 19, 2025
1.0
Bug found in food
IG
isaiah gordon
Oct 9, 2025
3.0
It's fast food good for breakfast
RW
Roger Walters
Sep 21, 2025
2.0
I went in for breakfast. Because I was paying with cash I went to the counter. I was literally ignored for at least 5 minutes. The person who took my order was not at all friendly.
It took another 7 minutes to get my order. The food was terrible. The sausage was under cooked. The English muffin was barely warm.
When compared to other McDonald's owners need to really look at everything.
I try to support my local businesses but I don't think that is possible without significant improvement.
What are the operating hours of McDonald's drive-through at 791 S Rt 59, Bartlett, IL?
The drive-through at McDonald's Bartlett location is open daily from 5:00 AM to midnight.
Does this McDonald's location offer delivery and pickup services?
Yes, McDonald's in Bartlett offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's food online from the Bartlett location?
You can order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Bartlett?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the Bartlett McDonald's provide free WiFi for customers?
Yes, this McDonald's branch offers free WiFi service to its visitors.
Where is McDonald's located in Bartlett, IL?
McDonald's is located at 791 S Rt 59, Bartlett, Illinois, 60103, USA.
Are there any nearby cafes or restaurants close to McDonald's Bartlett that customers might visit?
Yes, nearby places include Shelby's Brewster Creek (cafe and bar), Baskin-Robbins (ice cream and smoothie shop), Dunkin' (coffee shop and bakery), Silver Lake Chinese Restaurant, Wingstop, Subway, and Taylor Street Pizza Warehouse.
What nearby health facilities are close to the Bartlett McDonald's?
Nearby health-related places include Sherman Family Health, Dr. Ellen R. Kochman-Simon M.D., ATI Physical Therapy, Hofmeister Family Dentistry, Mark A. Hofmeister DDS, Advocate Medical Group Primary Care, Frank K. Tran, MD, Kent B McGuire, MD, Shreya Patel, DO, and Chicago Implant Studio.
Can I find any child care or educational centers near McDonald's Bartlett location?
Yes, Brewster Creek KinderCare preschool and Code Ninjas (kids recreation and education) are nearby.
What types of services and amenities does this McDonald's location offer?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.