Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,328 reviews
5 stars
449
4 stars
224
3 stars
156
2 stars
119
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude service and long wait times, particularly in the drive-thru and mobile order experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh food while others complained about over-salted or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Management Issues
Numerous reviews pointed to poor management practices, including staff training and handling of customer complaints.
- GGGabriel Guillen2 days ago1.0Slowest McDonald’s always have to wait
- GPGordo PerezOct 28, 20251.0I’m so sad that this is the McDonald’s closest to my house the food is always gross the service is bad and whenever I go through the drive-through they always forget at least one thing sometimes they don’t give me a receipt sometimes they overcharge me most of the time I will drive an extra 15-20 minutes to go to the McDonald’s in Villa Park because the food there is five stars the service there is five stars as a matter of fact I’m gonna leave a review for that McDonald’s right now five stars as for this McDonald’s I’m never going back you lost a customer.
- RRRayOct 26, 20251.0Wasn’t acknowledged waited almost 10min just to order. Do better
- LLLiamOct 10, 20255.0The manager was really nice, and the food was fresh, quick, and tasted good
- VDVictor DiazSep 20, 20251.0I ordered a medium strawberry and banana smoothie. The cup I recieved was cracked spilled smoothie in car cup holder. I also ordered medium fries with light salt, I get home and the fries had a whole can of salt poured on them. Upset and had clean my cupholder
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 501 W Lake St, Addison, IL?
McDonald's at 501 W Lake St, Addison, IL is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the drive-through at this McDonald's location available?
The drive-through is available every day from 5:00 AM to midnight.
What delivery services does this McDonald's offer?
This McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's food online for delivery or pickup?
You can order online for delivery or pickup via McDonald's ordering website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru available.
Are there other fast food options near this McDonald's?
Nearby fast food options include Burger King, Subway, Cilantro Taco Grill, Honkaku Sushi, and Taqueria Los Tres Potrillos, offering a variety of cuisines for customers to explore before or after visiting McDonald's.
What dining or entertainment spots are located near McDonald's at 501 W Lake St?
Near McDonald's, you can find Mo Shesha Hookah Lounge and Stacy's Place, offering bar and dining experiences for a relaxing visit surrounding your meal.
Are there wellness or beauty services close to McDonald's Addison location?
Yes, nearby beauty and wellness options include Brows & Beyond, Epic Nails, Vera's Salon, Mareètalè Beauty Salon & Nails, and Gossip Nails and Spa for customers interested in personal care.
How can I benefit from the McDonald's rewards program at this location?
You can earn points for free food by joining the MyMcDonald's Rewards program, details of which are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.